Information Security Engineer

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.

Were seeking a hands-on collaborative Enterprise Security Engineer to help mature and scale Five9s corporate and IT security program. Youll design implement and maintain the technical controls that secure our systems endpoints identities and data working cross-functionally to reduce risk strengthen defenses and support compliance.

Key Responsibilities:

Secure Corporate Infrastructure

Design implement and manage security for corporate endpoints in a fully distributed environment.
Deploy and operate security tools (MDM EDR/XDR ZTNA SSO).
Implement zero-trust principles: device trust conditional access least privilege.
Enforce security baselines hardening standards and compliance policies.
Build and maintain secure authentication and identity workflows.

Drive Risk Reduction

Lead initiatives for endpoint hardening identity security and infrastructure protection.
Partner with IT and business teams to implement practical scalable controls.
Develop and maintain IT security policies standards and procedures.

Detection Response & Automation

Respond to security incidents affecting corporate systems.
Partner with Detection & Response to build alerts detections and monitoring.

Identity & Access Management

Support secure provisioning MFA adoption and privileged access workflows.
Review and maintain least-privilege access across systems and apps.

Documentation Compliance & Education

Maintain security documentation and architectural diagrams.
Support compliance initiatives (SOC 2 ISO 27001 PCI HIPAA etc.).
Promote security best practices and serve as a trusted advisor company-wide.

Security Culture & Education

Evangelize security best practices through education training and internal communications.
Serve as a trusted security advisor across the organization.

Requirements:

Must-Have

2 years in enterprise/corporate/IT security engineering.
Hands-on experience with:

MDM platforms:JAMF Intune etc.
EDR/XDR Solutions:CrowdStrike SentinelOne etc.
Identity and Access Management:Okta Entra ID/Azure AD etc.
Authentication protocols:SAML OAuth OIDC SCIM
Zero Trust Architectures:device trust conditional access least privilege
SaaS security posture management (SSPM)

Ability to drive projects independently and work cross-functionally.
Strong communication skills and a pragmatic risk-based approach to security.

Nice-to-Have

Detection engineering or SOC experience.
Knowledge of modern attacker techniques and social engineering threats.
Compliance experience (SOC 2 ISO 27001).
BYOD and contractor/vendor access security.
Cloud security (AWS GCP Azure).

What Makes You Successful in this role

Ownership:You identify problems propose solutions and execute.
Builder mindset:Security as an enabler not a blocker.
Technical depth:Strong debugging and architecture skills.
Pragmatism:Balance security with usability and business needs.
Clarity:Strong communicator across technical and non-technical audiences.

Benefits:

Five9 Shares
Bonus Scheme
10% Flexi Benefit
Meal Allowance
Medical Insurance
Life Insurance
25 day Annual Leave Public Holidays

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better we are. Five9 is an equal opportunity employer.

View our privacy policy including our privacy notice to California residents here: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...