Senior ServiceNow Developer
Senior ServiceNow Developer
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Job Description
Position Description:
Job title:
ServiceNow Developer (Senior-level)
Location:
Chennai/Bangalore/Hyderabad
Terms:
Full-Time Employee
Salary/rate:
Special
Requirements:
Requires to be flexible with shift hours
About us:
CGI Inc. is a globally renowned information technology consulting and software development firm of Canadian origin with its corporate headquarters situated in Montreal Quebec Canada. As of the year 2023 CGI operates in over 40 countries boasting a vast network of approximately 400 offices worldwide and an employee base exceeding 91000 professionals. The core areas of CGIs expertise encompass application services business consulting business process management IT infrastructure services IT outsourcing services and systems integration services.
About the role:
As a ServiceNow Senior Developer you will hold a pivotal role within our organization leading the design development and implementation of solutions on the ServiceNow platform. You will collaborate closely with cross-functional teams and stakeholders to understand requirements drive technical innovation and ensure the effective delivery of IT service management (ITSM) solutions. This position demands expertise in ServiceNow a strong commitment to excellence and a drive to optimize business processes.
. Responsibilities:
. Solution Design: Lead the design and architecture of ServiceNow applications ensuring alignment with organizational requirements and best practices.
. Development: Take charge of developing complex ServiceNow solutions including applications modules and workflows to automate and optimize business processes.
. Customization: Customize ServiceNow forms fields lists UI components and user experiences to meet specific business needs.
. Scripting Mastery: Demonstrate mastery in scripting including writing server-side and client-side scripts (JavaScript) such as Business Rules Script Includes and UI Actions.
. Workflow Excellence: Develop and optimize workflows business rules and automation scripts to streamline IT and business processes.
. Integration Leadership: Lead integration efforts with third-party systems and applications overseeing data consistency and smooth data exchange.
. Service Catalog Innovation: Drive enhancements to the service catalog encompassing catalog items variables and order guides and collaborate with stakeholders to expand service offerings.
. Incident and Problem Management: Manage and enhance incident and problem management processes including incident categorization prioritization and timely resolution.
. Quality Assurance: Ensure the quality and reliability of ServiceNow solutions through thorough unit testing system testing and debugging.
. Documentation Leadership: Lead efforts in documenting technical solutions system design documents process flows and best practices for the benefit of the team and the organization.
. Continual Service Improvement: Participates in Continual Service Improvement activities as required by customer demands.
. Collaboration Excellence: Collaborate closely with diverse teams including administrators business analysts and IT stakeholders to implement solutions and drive improvements.
Candidate requirements:
. 7 years of demonstrated experience as a ServiceNow Developer
. ServiceNow Certified System Administrator certification is highly desirable.
. ServiceNow Certified Application Developer certification is highly desirable.
. Basic understanding of IT service management (ITSM) processes.
. Expert with following applications ITSM ITOM Discovery / Event Management CMDB and CSM.
. Proficiency in JavaScript HTML CSS Angular JS and other web technologies.
. Expertise in ServiceNow scripting including Business Rules Script Includes client scripts workflows and Flow-Designers.
. Expertise in Service Catalog development and catalog integration with other systems.
. Hands-on experience with ServiceNow UI builder Virtual Agent & AI tools.
. Experience in implementing integration with multiple third-party tools.
. Strong problem-solving and analytical skills.
. Effective communication and teamwork abilities.
. Eagerness to learn and adapt to new ServiceNow features and best practices.
Skills:
- English
- ServiceNow
- ServiceNow CMDB
- ServiceNow Cert App Developer
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
Senior IC
Employment Type
Full-Time
