On-Site IT Service Specialist 80 100 (fmd)

Zürich - Switzerland

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Location:

Zurich Zurich Switzerland

Job ID:

R0106194

Date Posted:

Company Name:

HITACHI ENERGY LTD

Profession (Job Category):

IT Telecom & Internet

Job Schedule:

Full time

Remote:

Job Description:

The opportunity

As a global leader in power semiconductors we offer one of the most diverse product portfolios including thyristors diodes GTOs IGCTs IGBTs andMOSFETs recognized by industry power transmission & distribution mobility renewable energy for their ultimate in quality and an on-site IT Support Specialist you are the first point of contact for technical inquiries and support. You ensure that all IT systems function smoothly and provide valuable assistance so our employees can complete their tasks without issues. Your work directly contributes to user productivity and satisfaction.

How youll make an impact

Troubleshoot IT issues quickly and reliably
Prepare and configure devices and software for users
Provide user support and training for self-help tools
Manage the physical inventory of devices and accessories update the configuration database (CMDB) and conduct regular stock checks
Organize the transport and redistribution of devices between locations and collaborate with local logistics partners
Work with OEM manufacturers to process warranty claims ensuring the quality of our devices
Identify potential risks that could affect service quality and take proactive measures
Ensure that IT equipment in meeting rooms and workspaces is fully functional for optimal collaboration

Your background

Completed IT education or equivalent qualification
Fluent in German and English both written and spoken
Independent solution-oriented and calm under pressure
Strong team player with a sense of responsibility
Solid IT knowledge and troubleshooting skills

More about us

Hitachi Energy offers you interesting tasks in a highly motivated team and an open communication style. Through an individual and practice-oriented induction plan we will support you to quickly gain professional confidence to be able to work independently with high level of personal responsibility. Even after the induction phase Hitachi Energy offers a wide range of learning and development opportunities for professional growth and supports you in achieving your career goals.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Required Experience:

Unclear Seniority

Location:Zurich Zurich SwitzerlandJob ID: R0106194Date Posted:Company Name:HITACHI ENERGY LTDProfession (Job Category):IT Telecom & InternetJob Schedule:Full timeRemote:NoJob Description:The opportunityAs a global leader in power semiconductors we offer one of the most diverse product portfolios inc...