Assistant Restaurant Manager Hilton Des Moines Downtown

What are we looking for

QUALIFICATION STANDARDS

EDUCATION

High School graduate or equivalent required.

Four year college degree in Hotel and Restaurant Management preferred.

EXPERIENCE

At least two years experience in related field required.

At least five years experience in related field preferred.

LICENSES OR CERTIFICATES

Food Service Sanitation certification. Alcohol Service permit (if state required). CPR certification preferred.

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

The Hilton Des Moines Downtown is a bright and modern hotel in step with the tech-centric area. Part of the Des Moines Skywalk system the hotel is connected to the Iowa Events Center perfect for convention attendees and offers quick access to offices local dining and Des Moines attractions. Guests are offered plenty of conveniences for their stay including a signature restaurant indoor pool fitness center 330 guest rooms and 19338 sq. ft. of stylish event space.

The Food and Beverage department is adding to their team! They are looking for an Assistant Restaurant Manager. The ideal candidate will have 2 years of supervisory experience within restaurants or banquets a positive attitude and guest service focused. This is a great opportunity to be a part of an amazing team work in a vibrant downtown city hotel and grow your career within Hilton!

What will I be doing

As an Assistant Restaurant Manager you would be responsible for assisting the manager in directing and organizing the activities and services of a hotel food and beverage outlet (restaurant lounge room service coffee shop etc.) to deliver an excellent guest experience. Specifically you would be responsible for performing the following tasks to the highest standards:

• Assist in the management of operations to include but not limited to guest service standards and initiatives product quality cost controls and overall profitability marketing initiatives systems use and management budgeting and forecasting department management policy and procedure implementation and enforcement and meeting participation and facilitation
• Assist in monitoring and developing team member performance to include but not limited to providing supervision conducting counselling and evaluations and delivering recognition and reward
• Assist in monitoring and assessing product quality and service and satisfaction trends evaluate and address issues and make improvements accordingly
• Ensure compliance with health safety sanitation and alcohol awareness standards
• Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
• Assist in recruiting interviewing and training team members
• Act in the absence of the manager as needed