The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center manage productivity and ensure the centers team delivers world-class customer service to all customers monitor cost control and expenses and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss continuous improvement service delivery levels personnel management and business development.
The ideal candidate has a post high school education (college coursework or a degree) two years of retail store operations experience strong supervisory/managerial/leadership skills excellent computer/internet/software knowledge the physical ability to perform this job (lifting bending etc.) and knows how to listen and lead. He or she must have a dynamic personality and must be able to motivate a team to optimize performance.
RESPONSIBILITIES
- Monitors evaluates and maximizes customer service delivery and customer satisfaction
- Implements the store marketing program
- Assist store manager with Center financials and prepares/provides reporting
- Assists in managing inventory
- Oversees Center maintenance including cleanliness safety and organization
- Performs other duties as assigned
- Strong sales skills and sales training ability to lead and motivate team of associates
- Assists store manager in handling the monthly reporting
- Attend management and staff meetings/training seminars
- Cash handling & opening/closing procedures
QUALIFICATIONS
- Advanced education degree coursework or tech school desired
- Previous store management experience required including personnel and financial management experience
- P&L experience preferred
- Strong computer skills including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Bonafide management/leadership skills
- Willing to accept full accountability for Center operations
Required Experience:
Manager
The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center manage productivity and ensure the centers team delivers world-class customer service to all customers monitor cost control and expenses and provide weekly and monthly re...
The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center manage productivity and ensure the centers team delivers world-class customer service to all customers monitor cost control and expenses and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss continuous improvement service delivery levels personnel management and business development.
The ideal candidate has a post high school education (college coursework or a degree) two years of retail store operations experience strong supervisory/managerial/leadership skills excellent computer/internet/software knowledge the physical ability to perform this job (lifting bending etc.) and knows how to listen and lead. He or she must have a dynamic personality and must be able to motivate a team to optimize performance.
RESPONSIBILITIES
- Monitors evaluates and maximizes customer service delivery and customer satisfaction
- Implements the store marketing program
- Assist store manager with Center financials and prepares/provides reporting
- Assists in managing inventory
- Oversees Center maintenance including cleanliness safety and organization
- Performs other duties as assigned
- Strong sales skills and sales training ability to lead and motivate team of associates
- Assists store manager in handling the monthly reporting
- Attend management and staff meetings/training seminars
- Cash handling & opening/closing procedures
QUALIFICATIONS
- Advanced education degree coursework or tech school desired
- Previous store management experience required including personnel and financial management experience
- P&L experience preferred
- Strong computer skills including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Bonafide management/leadership skills
- Willing to accept full accountability for Center operations
Required Experience:
Manager
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