Process Developer –Reporting Order to Cash.

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Process Developer Reporting Order to Cash.

We are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual Consolidated and Automated). In this role you will be encouraged to work on strict deadlines in a fast paced business environment while being a good great teammate and should have led a team size of 40 to 50 people.

Responsibilities

Responsible for processing all billing cycles for circulation activities on a strict timeline each month.
Expertise in navigating billing systems to perform research on billing disputes input new pricing and products.
Key contact for local circulation departments for billing issues.
Assist AR team with cash application if exceptions arise.
Monitor adjustments to bills; ensuring accuracy in GL coding and mapping within the front end systems.
Responsible for creating an environment and culture that fosters process improvement high performance teams employee growth extraordinary customer service and market-driven competitiveness in Billing
Responsible for establishing productivity and quality performance measurements monitoring performance against established goals and coaching employees on improvements in execution
Owns all Billing policies controls processes and procedures.
Enforces all policies controls process and procedures for Billing.
Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution.
Ensure all documentation is SOX compliant up-to-date accurate and easy to understand.
Perform and monitor Month End process for each location as well as generate and book Circulation Revenue to JDE
Foster communication and teamwork within and across organizational boundaries especially with other SSC departments.
Hire train and motivate the team.

Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelor or Graduate degree
Relevant years of experience in Order to Cash
Strong analytical and problem-solving skills
Excellent customer service and communication skills
Must be self-reliant resourceful and proactive in approaching tasks.
Strong analytical skills and ability to work with complex data.
Excellent attention to detail and problem-solving abilities

Preferred Qualifications/ Skills
Exposure to (SAP / Oracle / Salesforce / TPM)
oExperience in Trade or Non-Trade deductions for Trade Management OR
oOrder Entry or Fulfilment experience for Order Management OR
oContract review & Entry experience for Contract Management OR
Knowledge of all Order-to-cash processes in the CPG or retail industry.
Proficient in Microsoft Office - Excel PowerPoint and Word Strong communication skills
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines.
Strong interpersonal skills with the ability to work in a team environment.
Ability to multi-task and prioritize items with specific time constraints.
Client-focused mindset with proven ability to respond quickly to internal and external client requests.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.