AdministratorReceptionist (Group Work Support)
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Job Location:
Middlesbrough - UK
Yearly Salary:
GBP 25001 - 30000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We have an exciting role on offer within our Public Health service as an Administrator/Receptionist (Group Work Support).
About Us
Are you a highly organised administrator with a creative flair and a passion for supporting meaningful work Our service supports individuals experiencing challenges related to substance use domestic abuse and homelessness.
We have an exciting opportunity for the right person to join our team as an Administrator/Receptionist with a specific focus on supporting our Group Work programme. This role is ideal for someone who thrives in a busy environment is well organised and is passionate about helping to facilitate positive change for people in the local area. Youll work closely with our Group Worker to help design prepare and manage resources for structured group sessions and will also assist during the delivery of psychosocial interventions. Youll provide general administrative support across the service helping to ensure the smooth running of our group programme and wider service operations.
In this role you will:
Assist in creating and organising resources for group sessions including printed materials presentations and feedback forms.
Support the Group Worker during group sessions helping facilitate psychosocial interventions.
Maintain accurate records of group attendance outcomes and service user feedback.
Support the promotion and scheduling of group programmes across our three buildings.
Provide reception cover and be a welcoming first point of contact for service users and professionals.
Offer clerical support to managers and frontline staff including data entry document management and diary coordination.
Help monitor and report on engagement trends to support service development.
To be successful in this role you will:
Be highly organised and able to manage multiple tasks with attention to detail.
Have strong IT skills and experience using office software and databases.
Be confident in communicating with a wide range of people including vulnerable service users.
Have a creative and proactive approach to supporting group work delivery.
Be experienced in providing professional administration support in a busy environment.
Why join us Youll be part of a supportive forward-thinking team making a real difference in peoples lives. As we work across three sites.
Please note this is a fixed term vacancy till 31st March 2026.
A full UK driving licence and access to your own vehicle is essential. You will also need to have business insurance in place prior to starting with us if not already held.
If this is you this may be the opportunity you are looking for!
In return we can offer
- Generous leave entitlement with an option to purchase up to 10 additional days annual leave per year.
- Excellent pension plus top-up options.
- Staff networks run by our staff for our staff.
- Flexible working (dependent on job role).
- Electric car lease scheme.
- Cycle to work scheme.
- Employee benefits portal including Wellbeing and Employee Assistance Programme.
- Staff lottery.
- Travel and car parking schemes.
- Ongoing training and development opportunities.
- Fantastic career progression opportunities and lots more!
If you would like to talk through this opportunity further please contact Nicole Maughan email
The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.
We operative a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability are a looked after young person care leaver or a veteran.
About you
Want to know more
What we offer
We believe in rewarding our people for their hard work by offering an attractive benefits package includinggenerous annual leave employee discounts and that all important pensiontheres something to benefit everyone!You can find out more about us and what weoffer by clicking below.
Documents
Required Experience:
Unclear Seniority
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
