Head of Courier Strategy & Innovation, South Region

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

As part of our South Region (Greece Malta Cyprus Albania Kosovo Kazakhstan Georgia Azerbaijan Uzbekistan) were looking for a Head of Courier Strategy & Innovation to help us chart the course for sustainable growth scale new initiatives and bring innovation to life. This role sits at the intersection of strategy operations and technology with a special focus on embedding new technologies across the business to unlock efficiency and customer value.

What youll be doing

This role is all about driving initiatives and innovations across diverse markets while ensuring Wolt remains agile and forward-thinking. Youll partner with the rest of the South Ops functions global functions and external stakeholders to identify opportunities pilot new initiatives and scale what works.

Day-to-day in this role youll:

• Plan develop and execute sustainability initiatives.
• Lead strategic projects across multiple markets ensuring alignment and knowledge-sharing.
• Drive innovation pilots (e.g. new business models automation AI applications) and oversee their rollout across the region.
• Identify key areas of improvement in terms of efficiency customer experience and propose scalable actions across all markets.
• Work closely with the other South Ops teams (Supply Efficiency Quality Experience) to ensure scalability and consistency.
• Communicate with legal authorities and respond to official requests while proactively monitoring regulatory and legal developments that may impact Wolts operations across the region.

Our humble expectations

• 5 years of experience in strategy operations consulting or leadership roles in high-growth environments.
• Proven track record of driving cross-functional projects and delivering measurable impact.
• Strong analytical and financial acumen with the ability to turn insights into action.
• Fluency in both English and Greek languages.
• Experience working with AI/ML tools or a keen interest in leveraging them for business transformation.
• A collaborative leader who thrives in fast-paced ambiguous environments.
• Excellent project management and execution capabilities.

What we offer

• Shape the future of one of the fastest-growing regions within Wolt and DoorDash.
• Work on diverse challenges across multiple countries cultures and business models.
• Drive high-impact initiatives and see your ideas come to life at scale.
• Be at the forefront of AI adoption in one of the worlds leading tech companies.
• Collaborate with smart motivated colleagues across markets and functions.
• Enjoy the benefits of working in a global company while having the autonomy of a regional role.

Next steps

If this sounds like the role for you wed love to hear from you! After applying our recruitment team will review your application and get in touch if your profile fits what were looking for.

Please note that the hiring team will be on a holiday slowdown and were expecting to get back to you by the 3rd week of January.

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.