Oak View Group
Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.
Position Summary
The Door Manager oversees all entry and exit operations at the music festival ensuring efficient guest flow ticket validation wristbanding and compliance with security and safety policies. This role manages door staff and works closely with security box office and festival management to deliver a smooth and positive entry experience for guests.
This is a seasonal role from September 9 2025 and will end on November 20 2025.
This role pays an daily rate of $700.00
This position will remain open until November 20 2025.
Responsibilities
- Supervise entry and exit points including ticket scanning wristbanding and re-entry processes.
- Manage and schedule door staff ensuring adequate coverage during peak times.
- Coordinate with security teams to monitor crowd flow prevent bottlenecks and handle prohibited items.
- Ensure proper verification of tickets passes IDs and credentials.
- Resolve guest entry issues quickly and professionally escalating when necessary.
- Communicate policies to staff and guests regarding re-entry VIP/artist access and restricted areas.
- Monitor compliance with alcohol service age restrictions and event safety regulations.
- Track and report on guest flow ticketing issues and door operations.
- Support emergency procedures at entry points when required.
- Provide post-event feedback on staffing guest flow and improvements for future festivals.
Qualifications
- Previous supervisory experience in festivals live events venues or hospitality strongly preferred.
- Strong leadership and communication skills to manage front-line staff in high-volume environments.
- Knowledge of ticketing and access control systems (e.g. Ticketmaster Eventbrite RFID wristbands).
- Excellent customer service and conflict-resolution skills.
- Ability to stay calm and make quick decisions under pressure.
- Strong organizational and multitasking skills.
- Flexible availability for long shifts evenings weekends and outdoor work.
- Experience collaborating with security and operations teams is a plus.
Strengthened by our Differences. United to Make a Difference
At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.
Required Experience:
Manager
Oak View GroupOak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest at...
Oak View Group
Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.
Position Summary
The Door Manager oversees all entry and exit operations at the music festival ensuring efficient guest flow ticket validation wristbanding and compliance with security and safety policies. This role manages door staff and works closely with security box office and festival management to deliver a smooth and positive entry experience for guests.
This is a seasonal role from September 9 2025 and will end on November 20 2025.
This role pays an daily rate of $700.00
This position will remain open until November 20 2025.
Responsibilities
- Supervise entry and exit points including ticket scanning wristbanding and re-entry processes.
- Manage and schedule door staff ensuring adequate coverage during peak times.
- Coordinate with security teams to monitor crowd flow prevent bottlenecks and handle prohibited items.
- Ensure proper verification of tickets passes IDs and credentials.
- Resolve guest entry issues quickly and professionally escalating when necessary.
- Communicate policies to staff and guests regarding re-entry VIP/artist access and restricted areas.
- Monitor compliance with alcohol service age restrictions and event safety regulations.
- Track and report on guest flow ticketing issues and door operations.
- Support emergency procedures at entry points when required.
- Provide post-event feedback on staffing guest flow and improvements for future festivals.
Qualifications
- Previous supervisory experience in festivals live events venues or hospitality strongly preferred.
- Strong leadership and communication skills to manage front-line staff in high-volume environments.
- Knowledge of ticketing and access control systems (e.g. Ticketmaster Eventbrite RFID wristbands).
- Excellent customer service and conflict-resolution skills.
- Ability to stay calm and make quick decisions under pressure.
- Strong organizational and multitasking skills.
- Flexible availability for long shifts evenings weekends and outdoor work.
- Experience collaborating with security and operations teams is a plus.
Strengthened by our Differences. United to Make a Difference
At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.
Required Experience:
Manager
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