Establish Manage and continuously develop local Social research team including data and system research methodology and client development
Assistant top management team set up the OP and budget design and plan research referral service developing strategy realize industry strategic plan and client development back-end technology investment and planning
Lead the research/client service teams to achieve yearly targets and ensure clients high satisfaction levels from high-quality service and drive cross-selling opportunities continuously
Guide the technology teams work to form a smooth and effective communication between research and technology teams on analytical system development data source development andother relevant tasks
Lead research team participate in research & consulting services regarding to social media to clients from different industries design and improve service products and solutions develop talents from different levels realize high quality and efficient cross-team cooperation
Lead research team to conduct different client communication including report presentation the recommendation of social listening & insight services industry knowledge training as well as brainstorming communicate with clients about the innovation of marketing strategy based on research findings
Able to design development and implement continuous innovations on social research sector and keep competitive advantage within this industry
Develop talent pools and a balanced team structure top down conduct regular training and sharing across teams
Manage the team to:
Handle a number of different projects at once ensuring time budget and profitability requirements are met
Produce outputs and research that are of high quality and consistent with agreed outputs
Produce proposals that meet and where possible exceed the brief requirements
Ensure all questionnaire facilitate strong data collection capability
Provide accurate analysis and interpretation of data
Liaise professional and effectively with the Operation departments to ensure we deliver what we say we will
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