- Lead globalization projects from inception to completion ensuring efficiency quality and cost-effectiveness with a strategic emphasis on AI-driven solutions.- Advise business partners and develop proposals for innovative AI-powered solutions that address globalization challenges and deliver positive business impact.- Drive geo-expansion initiatives and automate workflow processes by configuring integrating and optimizing AI/ML technologies applying JavaScript Python and AppleScript where needed.- Partner with cross-functional teams to align with Apples global strategy integrate AI capabilities and ensure content suitability for AI processing.- Lead vendor relationships and collaborate with the Linguistic Quality team to define and maintain output quality metrics for Apples customers.- Conduct sophisticated data analysis to generate reports and insights that support globalization strategy and decision-making.- Communicate project status bug resolutions and present the efficiency and outcomes of globalization initiatives to senior leaders.
- BA/BS degree in translation/globalization or a related field.
- 4 years of experience leading sophisticated globalization projects for a large global organization demonstrating exceptional program and project management skills.
- Expertise in localization technology including Translation Management Systems (TMS) and system integrations with a proven track record of implementing and optimizing AI-powered tools and workflows (e.g. CMS MT platforms).
- Understanding and practical experience with AI/ML technologies in localization including Machine Translation (MT) Large Language Models (LLMs) and prompt engineering. This includes the ability to strategically apply these technologies and understand their capabilities and limitations.
- Strong technical proficiency in automating localization workflows using AI/ML-driven solutions with practical experience in JavaScript Python and AppleScript to configure or integrate systems.
- Advanced data analysis skills to generate insights on AI model performance efficiency gains and quality assessment advising strategic decisions.
- Highly collaborative with excellent communication skills able to articulate sophisticated globalization concepts to diverse audiences and influence partners across all levels.
- Confirmed ability to lead a wide variety of content types and file formats coupled with a strong passion for customer experience and meticulous attention to detail.
- Comfort working in ambiguous fast-paced environments adapting quickly to the constantly evolving AI landscape.
- Knowledge of call/contact center support workflows.
- Familiarity with Apple Support and AppleCare.
Required Experience:
IC
- Lead globalization projects from inception to completion ensuring efficiency quality and cost-effectiveness with a strategic emphasis on AI-driven solutions.- Advise business partners and develop proposals for innovative AI-powered solutions that address globalization challenges and deliver posi...
- Lead globalization projects from inception to completion ensuring efficiency quality and cost-effectiveness with a strategic emphasis on AI-driven solutions.- Advise business partners and develop proposals for innovative AI-powered solutions that address globalization challenges and deliver positive business impact.- Drive geo-expansion initiatives and automate workflow processes by configuring integrating and optimizing AI/ML technologies applying JavaScript Python and AppleScript where needed.- Partner with cross-functional teams to align with Apples global strategy integrate AI capabilities and ensure content suitability for AI processing.- Lead vendor relationships and collaborate with the Linguistic Quality team to define and maintain output quality metrics for Apples customers.- Conduct sophisticated data analysis to generate reports and insights that support globalization strategy and decision-making.- Communicate project status bug resolutions and present the efficiency and outcomes of globalization initiatives to senior leaders.
- BA/BS degree in translation/globalization or a related field.
- 4 years of experience leading sophisticated globalization projects for a large global organization demonstrating exceptional program and project management skills.
- Expertise in localization technology including Translation Management Systems (TMS) and system integrations with a proven track record of implementing and optimizing AI-powered tools and workflows (e.g. CMS MT platforms).
- Understanding and practical experience with AI/ML technologies in localization including Machine Translation (MT) Large Language Models (LLMs) and prompt engineering. This includes the ability to strategically apply these technologies and understand their capabilities and limitations.
- Strong technical proficiency in automating localization workflows using AI/ML-driven solutions with practical experience in JavaScript Python and AppleScript to configure or integrate systems.
- Advanced data analysis skills to generate insights on AI model performance efficiency gains and quality assessment advising strategic decisions.
- Highly collaborative with excellent communication skills able to articulate sophisticated globalization concepts to diverse audiences and influence partners across all levels.
- Confirmed ability to lead a wide variety of content types and file formats coupled with a strong passion for customer experience and meticulous attention to detail.
- Comfort working in ambiguous fast-paced environments adapting quickly to the constantly evolving AI landscape.
- Knowledge of call/contact center support workflows.
- Familiarity with Apple Support and AppleCare.
Required Experience:
IC
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