Branch Operations Division Supervisor San Diego, CA

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools training and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associates unique experiences background and perspectives andprovidesa collaborative environment for all employees to grow and thrive.

As a premier California-focused financial services company dedicated to serving its communities families and businesses (small mid-sized and large) CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for Best Bank and Best Commercial Bank from the readers ofSan Diego Union-TribuneandOrange County Register. Additionally as a division of Zions Bancorporation the bank has collected multiple Greenwich Excellence Awards for Overall Client Satisfaction in Small Business & Middle Market Excellence Awards.

We are looking for a Branch Operations Division Supervisor to provide top notch customer service to our clients and customers in our San Diego Region. If you are passionate about bringing full-service banking services to new and existing customers then we are interested in speaking with you!

Essential Functions:

• Manages a group of branch operations staff that supports an entire division of the bank including staff that travels to various branches and departments within the division to perform the duties of Branch Service Managers Branch Relationship Bankers and Client Service Associates.
• Current teller and new accounts experience.
• May also assist with special projects or bank conversions.
• Oversees work as needed to ensure deadlines and high quality customer service goals are met.
• Responsible for daily work flow to ensure branch operating schedules are met and staff is adequately trained.
• Responsible for setting work schedules allocating and monitoring work hiring coaching and completing performance evaluations.
• May also assist with special projects or bank conversions.
• Driving is an essential function of this role and as such employees must have a valid drivers license and good driving record.
• Other duties as assigned.

Qualifications:

• Requires a bachelors degree in business or a related field and 4 years with branch operations policies procedures or other directly related experience including 2 years of supervisory experience.
• A combination of education and experience may meet requirements.
• Advanced knowledge of banking branch operational principles processes procedures banking products and services.
• Working knowledge of applicable government regulations.
• Strong management communication and presentation skills both written and verbal..
• Excellent organizational interpersonal leadership and customer service skills.
• Requires strong analytical problem resolution and judgment skills.
• Ability to work with branch management and leadership.
• Must have solid leadership and mentoring skills.

Benefits:

• Medical Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance Paid Parental Leave and Adoption Assistance
• Health Savings (HSA) Flexible Spending (FSA) and dependent care accounts
• Paid Training Paid Time Off (PTO) and 11 Paid Federal Holidays and any applicable state holidays
• 401(k) plan with company match Profit Sharing competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business maximum of $5250 per calendar year employees are eligible for the program upon hire
• Employee Ambassador preferred banking products.

This position is eligible to earn a base salary in the range of $93000- $103000 annually depending on job-related factors such as level of experience.

Zions Bancorporation Fields