Quality Assurance Administrator

Job Name: Quality Assurance Administrator

Job Reports To: Quality Assurance NASBAstore & WCS Supervisor

Department: Client Services

FLSA Status: Salaried Non-Exempt

Schedule: Monday Friday 8:00 a.m. 4:30 p.m. / 37.5 hours weekly

There is some work from home flexibility to be determined by manager; however this is not afull-time remote position and requires working in the Nashville TN office 2days per week.

Responsibilities:

Responsible for 100% review of credential evaluations for examination licensing NIES Aequo and IQEX. Responsible for documenting credential evaluation and application errors that may be discovered during quality assurance reviews.

Position Requirements:

Work well under pressure and consistently meet established work timelines.

Demonstrate the ability to maintain a separation of duties.

Perform 100% complete review of credential evaluations to determine qualification for Uniform CPA Examination for level one through five domestic states.

Perform 100% complete review of licensing credential evaluation and applications to determine qualification for licensure as a Certified Public Accountant.

Perform 100% complete review of international credential evaluation reports for level one through ten countries.

Perform 100% complete review of Aequo credential evaluation and applications.

Perform 100% complete review of IQEX credential evaluation to determine qualification for Uniform CPA Examination.

Perform credential evaluations.

Knowledgeable of examination licensing and international related information and material.

Accurately identify document and report deficiencies discovered during Quality Assurance reviews.

Maintain excellent customer service.

Perform Quality Assurance Administrator duties as assigned.

Protect organizations values by keeping customers personally identifiable information (PII) confidential.

Adhere to all NASBAs security policies.

Adhere to all documented policies and procedures.

Attend and actively participate in all necessary training.

Display basic problem solving and analytical skills.

Perform other duties as assigned.

Functional Relationships: All NASBA departments employees and boards.

Internal Customer: CPA Examination Services Licensing Services NIES Aequo and related internal staff.

External Customers: Boards of Accountancy AICPA and state societies accounting programs accrediting bodies review course providers potential CPA candidates and professional licensing agencies. All secondary schools universities and regulatory boards who require international education evaluations.

Skills and Professional Experience

Skills Profile:

o Exceptional research skills and high attention to detail

o Proven analytical evaluative and problem-solving abilities.

o Excellent written and oral communication skills.

o Excellent interpersonal skills.

o Extensive experience working in a team-oriented collaborative environment

o Cross-cultural sensitivity.

Experience/Knowledge:

o Strong time management and organization skills with strict attention to detail

o Able to multitask prioritize and handle a large workload in varying stages of completion while meeting deadlines

o Highly self-motivated dependable reliable and punctual

o Experience with Microsoft Office applications with emphasis in Word Excel Outlook 365 Email and internet navigation

o Exhibit a professional appearance and attitude

o Enthusiastic about offering quality/superior customer service.

Education/Other:

o Minimum of 2 years of work experience in an office setting

o College degree preferred

o Experience as a domestic or international credential evaluator or relevant evaluation experience preferred.

Below is an overview of some of the benefits we offer to full-time employees.

• Medical/Dental/Vision
• Life Insurance
• Short-Term & Long-Term Disability
• Numerous Voluntary Policies
• Employee Assistance Program
• 401(k) Plan (NASBA contributes 5.7% of employees salary)
• Flexible work plan benefit $100 monthly allowance. Parkingpaid on days in the office
• Holidays (13 days)
• Paid leave time - (prorated based on hire date and earned on an accrual basis)
• Vacation Leave (10 days)
• Sick Leave (12 days)
• Personal Days (3 days)
• Flex Spending Account (FSA)
• Dress for Your Day Casual Dress
• Some work from home is flexible; however you must live in the Middle TN area and not out of state. This is not a full-time remote position and you must work in the Nashville TN office two days per week.

NASBA was founded in 1908 and is an Equal Opportunity Employer and encourages applications from women minorities people of color and persons with disabilities.

If you are interested in this exciting opportunity and your qualifications meet or exceed the above description please submit your resume along with salary requirements in MS Word format to Christy Long at

Final offers of employment are contingent upon successful completion of national criminal background check national sex offender registry search and where applicable an education credential check and credit check.

Due to overwhelming interest in our organization we are unable to accept faxed resumes or incoming calls regarding open positions. Only those matching the above job description will be contacted.

Thank you for interest in employment opportunities at NASBA.