Fresh Graduates Virtual Job Fair Cebu
Fresh Graduates Virtual Job Fair Cebu
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Salary Not Disclosed
1 Vacancy
Job Description
At JPMorganChase youll be at the forefront of delivering exceptional customer service where each day presents the same opportunities to make a meaningful difference. Youll engage in creative and exciting work consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine your role remains dynamic and impactful enabling you to build strong relationships and contribute to our business success.
As a Specialist I in Account Service at JPMorganChase you will be the first point of contact for our clients providing exceptional customer service for various financial products. Your role involves handling calls building strong customer relationships and offering innovative solutions to meet client needs. Youll thrive in a fast-paced call center environment leveraging your communication multitasking and results-oriented skills. You will be working within a well-defined framework performing routine tasks and following established procedures with any non-standard issues referred to your supervisor.
Job Responsibilities
- Manages inbound calls daily delivering comprehensive support for financial products
- Utilizes customer service expertise to interpret needs and deliver continuous insights
- Navigates multiple computer systems with efficiency demonstrating adaptability and resilience
- Excels both independently and collaboratively driving team success and achieving goals
- Follows all regulatory and departmental practices and procedures diligently
- Takes ownership of each customer interaction while treating them with respect and responding with empathy
- Bachelors degree from an accredited institution required.
- Communication information gathering and decision-making skills
- Ability to manage complex customer interactions using empathy composure and sound judgment
- Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
- Adaptability and efficiency in fast-paced dynamic and results-driven environments
- Ability to solve problems and effectively present and explain solutions
- Ability to learn products and systems quickly embrace challenges as opportunities and actively seek feedback to improve performance and achieve goals
- Proficient computer literacy skills with experience in using technology to solve problems and communicate in a professional setting
Employment Type
Full-Time
