Amazon Account Manager

Are you a rockstar Amazon Account Manager who thrives on accountability proactive problem-solving and high performance If youre an FBA expert with a stakeholder mindset and a drive to win and youre excited about working alongside AI to redefine e-commerce operations keep reading.

About the Company:

This is a full-time role for one of our internal companies which specializes in helping brands grow on Amazon. It is an AI-first e-commerce company helping brands grow on Amazon. The team integrates automation and AI agents into core operations letting experts focus on strategy optimization and driving real results for clientsfast smart and data-driven.

Location: Open to candidates based in the Philippines Full-time Remote

Your Mission: Day to Day Responsibilities

• Own end-to-end Amazon FBA & Seller Central account management including customer service.
• Conduct daily product listing checks to ensure accuracy performance and AI-driven optimization.
• Collaborate with AI agents to guide PPC campaigns content optimization and strategic account decisions.
• Respond to customer inquiries with clear proactive communication.
• Handle product replacements refunds and disputes on negative feedback.
• Analyze negative reviews at the ASIN level and implement corrective actions.
• Monitor seller performance metrics and address issues before they escalate.
• Resolve stranded inventory issues to maximize sales.

Your Toolbox: Skills to be Successful

• 2 years managing Amazon FBA & Seller Central accounts at a high level.
• Deep understanding of Amazon policies listings and performance metrics.
• Strong proficiency in Microsoft Excel (advanced functions & data analysis).
• Experience leveraging AI tools or automation in account management is a plus.
• Detail-oriented with a high sense of accountabilityyou own your work.
• Exceptional communication skillsyou anticipate problems before they arise.
• Organized efficient and results-driven.
• Bonus: Familiarity with business & accounting principles.

Your Perks: Whats in it for you

• Working completely remote
• 15 Paid leave days
• 8 leave days for National Holidays
• 1 leave day for Birthday
• Quarterly bonus
• Annual (performance-based) salary increase policy
• Long-term position with the opportunity to grow in a stable and growing Agency
• Great opportunity to grow
• Youll be joining a high-level and fast-paced team

Why Adaptive Teams
At Adaptive Teams we dont just fill positions we create pathways to success. Whether youre a seasoned pro or just starting out were here to help you grow innovate and make an impact. If youre looking for exciting opportunities and a team thats as passionate as you are this is the place to be.

What to Expect from Our Application Process
Once you apply youll receive an email guiding you through the next steps including an assessment tailored to the role. Be sure to check your inbox (and your spam folder just in case) for further instructions.

We understand your time is valuable so we strive to keep the assessment process under 45 minutes whenever possible though some roles may require a slightly longer time investment.

Once selected youll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible so youll always know where you stand.