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Training Analyst

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1 Vacancy
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Job Location drjobs

Detroit, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family dental and vision plans for employers etc.
Title: Training Analyst
Work Location: Detroit MI48226
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Hybrid (Once a week)
Dept: Membership & Billing Op
Engagement Description
  • The primary responsibly of the role is focused on curriculum development including the creation of desk-level procedures quiz questions training activities facilitation guides computer-based training courses as well as documentation maintenance.
  • This role will utilize SharePoint for documentation administration which includes managing desk-level procedures and requests tracking training quiz scores and statistics and identifying/implementing process improvement workflows that will streamline training and documentation.
  • Analyze current processes to identify opportunities to streamline work activities and modernize our training curriculum and delivery.
  • Requires support of department projects and initiatives to ensure training / documentation is aligned with projects and changes to processes.
  • Collaborates with teams within the division to understand documentation change requests discuss upcoming projects or initaitive that may impact procedural or training documentation.
Top 3 Required Technical Skills/Experience
  • SharePoint
  • MS Office Suite
  • Power Automate
Required Skills/Experience The rest of the required skills/experience. Include:
  • Accuracy / Attention to Detail
  • Technology Adaptability
  • Instructional Writing
  • Time Management
Preferred Skills/Experience Optional but preferred skills/experience. Include:
  • Organized
  • Analytical
  • Critical Thinking / Problem Solving
  • Excellent Communicaiton
TekWissen Group is an equal opportunity employer supporting workforce diversity.

Employment Type

Full-time

Company Industry

About Company

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