Business Analyst (Work Case Management Pega or Equivalent)
Business Analyst (Work Case Management Pega or Equivalent)
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Job Description
Hello There
My name is Amit Kumar and I serve as the Sr. Technical Recruiter at Kanak-IT INC. I am reaching out to share an excellent career opportunity for the role of Business Analyst with our esteemed client. If you are interested then please share your updated resume at .
Job Title: Business Analyst (Work Case Management - Pega or Equivalent)
Location: Onsite Las Vegas NV
Duration: 6 Months
Job Description:
We are seeking a skilled Business Analyst with 6-7 years of experience in Work Case Management specifically with Pega or equivalent enterprise tools. The ideal candidate will play a crucial role in analyzing business needs facilitating communication between stakeholders and driving the successful implementation of case management solutions.
Key Responsibilities
- Requirements Gathering: Collaborate with stakeholders to gather document and analyze business requirements translating them into functional specifications.
- Process Mapping: Analyze and document current business processes and workflows identifying areas for improvement and optimization using Work Case Management tools.
- Solution Design: Work closely with technical teams to design and implement solutions that meet business requirements and enhance operational efficiency.
- Testing and Validation: Develop test plans and conduct user acceptance testing (UAT) to ensure that solutions meet business needs and quality standards.
- Stakeholder Communication: Facilitate communication between business units and technical teams ensuring alignment on project objectives and deliverables.
- Training and Support: Provide training and support to end-users on new systems and processes ensuring smooth adoption and usage of Work Case Management tools.
- Continuous Improvement: Stay updated on industry best practices and emerging trends in Work Case Management recommending improvements to existing processes and tools.
Qualifications
- Experience: 6-7 years of experience as a Business Analyst with a focus on Work Case Management using Pega or similar enterprise tools.
- Education: Bachelors degree in business administration Information Technology MBA IT/CS or a related field.
- Technical Skills: Proficient in Pega or equivalent case management systems like Appian IBM Case Manager ServiceNow or SFDC Cloud; familiarity with Agile methodologies and tools (e.g. JIRA Confluence).
- Analytical Skills: Strong analytical and problem-solving skills with the ability to translate complex requirements into clear and actionable deliverables.
- Communication Skills: Excellent verbal and written communication skills with the ability to interact effectively with various stakeholders.
- Certifications: Relevant certifications in Business Analysis Pega or project management (e.g. CBAP Pega Certified Business Analyst) are a plus.
Amit Kumar
Sr. Technical Recruiter
LinkedIn :
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Employment Type
Full-time
