Warranty Parts Processor
Warranty Parts Processor
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USD 24 - 29
1 Vacancy
Job Description
Warranty Parts Processor
Location:48326 Auburn Hills
Warranty Parts Processor
Workplace: 48326 Auburn HillsWhat to expect:
Role Summary
This role is responsible for the tasks associated with review and processing of warranty part claims. The tasks include receiving handling processing storing analysis tracking reporting and disposal of all warranty parts.
Interact with dealers when discrepancies are noticed while inspecting and processing of warranty parts and proactively takes corrective actions to provide a positive experience for the dealers. This role ensures that claims charge-backed if necessary after the inspection of warranty parts.
Oversee the procurement of all Warranty parts-and charge-back of claims related to parts requested by the Warranty Parts Return Center and ensures that claim charge-backs are accepted and implemented when the claim is paid.
This role also handles and stores the warranty part after pre-analysis for various Warranty Parts Return Center (WPRC) customers that include Product Support Quality Engineers Suppliers Factory and Emissions Laboratory.
Ensures proper disposal scrap of warranty parts on completion of inspection or as directed by the supervisor.
Follow regulations related to the handling of warranty parts classified as HAZMAT and ensure hazardous waste disposal regulations are followed.
What you bring along:
Education Required:
High school Diploma or some College
Working knowledge of automotive after sales processes or equivalent experience
Desired:
ASE Technician Certification
Associates Degree (or Better)
Skills Required:
3-5 Years of Automotive Service Parts or Warranty experience
Must be able to safely lift up to 50 lbs.
Warehousing and/or Logistics Experience
Understating of Automotive Warranty Procedures
Analytical thinking
Basic Computer Skills (Microsoft Office SAP Parts Catalogs)
Problem Solving
Communication Skills- Verbal Email
Ready to Drive the Future
As part of the global Bertrandt Group our team of innovators tackles cutting-edge projects across ADAS Autonomous Driving Electric Mobility and Manufacturing Support transforming complex issues into sustainable connected solutions.
With the strength of a global network of over 14500 colleagues in 50 locations Bertrandt US combines deep expertise in Electronics Product Engineering Physical and Production & After Sales. Join us in engineering tomorrows mobility today.
EEO Statement:
Bertrandt US is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and strictly prohibit discrimination or harassment of any kind. We consider all qualified candidates without regard to race color religion age sex national origin disability genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by applicable federal state or local laws.
What we offer:
General Benefits
- Complete and comprehensive benefits package including Med/Dent/Vision
- Employer paid STD/LTD/Life
- 401k Retirement program
- Generous paid vacation/sick/holidays
- Creativity encouraged in a fun friendly work environment
Contact:
Erin Dallis Tel.:Contact:
Erin Dallis Tel.:Employment Type
Temp
