Program Manager, Records and Information Management
Program Manager, Records and Information Management
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Job Description
Job Classification:
Project Mgmt Transformation & Strategy - Project Mgmt Transformation & StrategyAre you interested in building capabilities that enable the organization with innovation speed agility scalability and efficiency The Global Technology and Operations (GTO) team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential youll unlock an exciting and impactful career all while growing your skills and advancing your profession at one of the worlds leading financial services institutions.
Your Team & Role
The Records Management Office within Global Technology & Operations is seeking a Program Manager for the Enterprise Records and Information Management (RIM) Program. This role is responsible for ensuring that Prudentials recordsboth internal and customer-relatedare properly maintained preserved and disposed of in compliance with internal policies procedures and external regulations impacting Prudentials businesses.
Here is What You Can Expect on a Typical Day
Develop and manage program policies procedures and standards.
Partner with stakeholders across Technology Privacy Law Vendor Governance Risk and other control functions to align on program goals and support cross-enterprise initiatives that enable growth while mitigating risk.
Lead communication training and awareness initiatives.
Provide guidance and support to Records Specialists across business units and corporate areas including monthly meetings.
Serve as a subject matter expert and consultant on records and information requirements and best practices.
Support retention and disposition of physical records and structured/unstructured electronic data.
Lead and execute Annual Attestation and Quality Review processes.
Facilitate global retention schedule reviews and updates.
Oversee third-party relationships and vendor performance in support of the Records Management Program.
Monitor and report on program metrics performance and outcomes.
The Skills & Expertise You Bring
Bachelors degree in business technology or a related field.
57 years of experience in Records Management Information Governance Data Management Business Analysis Risk Management or a related discipline. Financial services experience is a plus.
Knowledge of Records and Information Management principles and practices including external regulations cyber risk mitigation and the value and use of data.
Experience working in a large corporate environment.
Technical subject matter expertise and experience managing electronic records (e.g. email documents applications).
Ability to lead independently with minimal guidance and effectively leverage diverse ideas experiences thoughts and perspectives to the benefit of the organization
Tech-savvy with strong collaboration and teamwork skills.
Strong communication skills with the ability to simplify complex concepts.
Excellent organizational analytical and project management capabilities.
Proven ability to manage multiple high-priority initiatives simultaneously.
Ability to influence without direct authority
Self-starter with a proactive mindset and creative problem-solving skills.
Demonstrated ability to continuously learn and adapt.
Commitment to driving innovation and process improvement.
Proficient in Microsoft Office; experience with Power BI GRC tools and content management systems is a plus.
Certifications such as Certified Records Manager (CRM) Information Governance Professional (IGP) Certified Information Professional (CIP) or similar are encouraged but not required.
Youll Love Working Here Because You Can
Join a team and culture where your voice matters; where every day your work transforms our experiences to make lives better. As you put your skills to use well help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. Youll be surprised by what this rock-solid organization has in store for you.
What we offer you:
Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $118700.00 to $176600.00. Specific pricing for the role may vary within the above range based on many factors including geographic location candidate experience and skills.Market competitive base salaries with a yearly bonus potential at every level.
Medical dental vision life insurance disability insurance Paid Time Off (PTO) and leave of absences such as parental and military leave.
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting housing senior care finances pets legal matters education emotional and mental health and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period) after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program whereby an award if any depends on various factors including without limitation individual and organizational performance. To find out more about our Total Rewards package visit Work Life Balance Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin ancestry sex sexual orientation gender identity national origin genetics disability marital status age veteran status domestic partner status medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process please email .
If you are experiencing a technical issue with your application or an assessment please email to request assistance.
Required Experience:
Manager
Employment Type
Full-Time
