Concierge Facilities Coordinator
Concierge Facilities Coordinator
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Job Description
Job Title
Concierge/ Facilities CoordinatorJob Description Summary
Join Cushman & Wakefield as a Workplace Operations Coordinator where youll play a key role in delivering seamless facilities and front-of-house services. Youll support daily operations manage vendor performance coordinate meetings and events and ensure a welcoming experience for guests and employees. With a focus on continuous improvement youll help drive efficiencies maintain SOPs and contribute to a safe inclusive and high-performing workplace.Job Description
Key Responsibilities
Facilities & Workplace Operations
Support daily operations in line with Cushman & Wakefield and client policies
Assist in supervising maintenance programs and vendor performance
Liaise with building management for faults out-of-hours events and service coordination
Conduct regular audits of meeting rooms and report issues for resolution
Analyse operational data to identify trends and drive efficiencies
Maintain and update SOPs to ensure seamless service delivery
Assist Facilities Manager with budgeting reporting contracts and purchase orders
Identify opportunities for facility improvements and cost reduction
Front Desk & Visitor Management
Deliver a professional and welcoming experience for all guests and employees
Manage visitor sign-in access pass issuance and security protocols
Coordinate meeting room bookings catering and event logistics
Liaise with internal stakeholders and external vendors for smooth event delivery
Access Locker & Storage Management
Manage visitor/contractor access pass issuance and returns
Oversee locker allocations and quarterly audits
Coordinate team storage requests and maintain key inventory
Meeting Room & Event Coordination
Confirm bookings and requirements 48 hours in advance
Organise catering and process related invoices
Manage room setup and pack-down for meetings and events
Continuous Improvement & Support
Proactively review systems and processes to enhance the workplace experience
Provide relief support during leave or peak periods
Perform other duties as requested by your direct manager
About You
Experience in integrated facilities or corporate office operations
Strong interpersonal and communication skills
Proven ability to build relationships and solve problems creatively
Proficient in Microsoft Office Suite and event management software
Highly organised proactive and customer-focused
Why Join Cushman & Wakefield
As one of the worlds leading real estate services firms were transforming how people work shop and live. Joining us means youll benefit from:
Career progression with a promote from within culture
Global exposure and opportunities across our network
A flexible inclusive and supportive work environment
Ongoing learning and development
A workplace where diversity equity and inclusion are livednot just spoken
We believe in a future where people simply belong. Thats why we celebrate inclusive causes every day and welcome applicants from all backgrounds.
We have a vision of the future where people simply belong.
Thats why we support and celebrate inclusive causes not just on days of recognition throughout the year but everyday. We embrace diversity across race colour religion sex national origin sexual orientation gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too join us.
We are committed to keeping you our workplaces and our client spaces safe & healthy.
As an equal opportunity employer Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.INCO: Cushman & Wakefield
Required Experience:
IC
Employment Type
Full-Time
