Manager, Patient Access Operations
Manager, Patient Access Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoing mentorship and leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship development leadership more
8:00a-5:00p / Full Time / 40hrs
Scheduling Optimization and or Epic Cadence experience is required for this position.
Description
JOB DESCRIPTION:
- Provides coordination and oversight critical thinking and accountability for the daily execution of patient access operations.
- Works directly with physicians to improve patient access to care. Analyzes organizational systems and processes and makes recommendations for improvements in patient access.
- Participates in and coordinates activity related to operational analysis financial analysis and/or process improvement initiative.
- Recognizes and implements solutions in an effort to rectify patient access to care deficiencies applies PASS principles and methodologies.
- Proactively manages physician scheduling to reduce patient appointment wait time and improve patient access throughout.
- Assure visit types are optimized and followed.
- Assure all appointment slots are utilized appropriately.
- Manage overbooks appropriately to minimize impact on scheduled patients.
MINIMUM QUALIFICATIONS:
- Bachelors degree required masters degree preferred and two years of experience in healthcare operations or related field required preferably in patient access OR 7-years experience in healthcare operations or related field in lieu of a bachelors degree OR 5-years years experience within EHC in lieu of a bachelors degree.
- Graduation from the Operations Development Program (ODP) in lieu of experience requirements.
- Demonstrated skills in critical thinking and innovative problem solving.
- Demonstrated strength in customer service skills for internal and external customers.
- Demonstrated skills in human relations time management oral and written communications. Demonstrated computer skills.
PHYSICAL REQUIREMENTS (Light): 11-20 lbs 0-33% of the workday (occasionally); 01-10 lbs 34-66% of the workday (frequently) Negligible 67-100% of the workday (constantly) Lifting 20 lbs max Carrying of objects up to 10 lbs Occasional to frequent standing & walking; Occasional to frequent sitting; close eye work (computers typing reading writing); Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work environmental exposures include but are not limited to: Blood-borne pathogen exposure. Bio-hazardous waste; Chemicals/gases/fumes/vapors Communicable diseases Electrical shock Floor Surfaces Hot/Cold Temperatures Indoor/Outdoor conditions Latex Lighting Patient care/handling injuries Radiation Shift work Travel may be required. Use of personal protective equipment including respirators Environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.
Required Experience:
Manager
Employment Type
Full-Time
