Account Service Representative
Share
Job Location:
Runnemede, NJ - USA
Hourly Salary:
$ 20 - 30
Posted on:
26-09-2025
Vacancies:
1 Vacancy
Job Summary
Schedule:
- Mon - Fri 8:00am 5pm
- Overtime based on business needs
- Must be commutable to Runnemede NJ
What You Will Do -
As the Account Service Representative (ASR) you will provide customer services relating to sales sales promotions installations and communications and ensure that good customer relations are maintained and customer claims and complaints are resolved fairly effectively and in accordance with the consumer laws. Additional responsibilities may require you to:
- Confirm and enter usage of surgical implants to replenish inventory
- Coordinate with Stryker Sales team and customers to obtain purchase orders
- Support Sales Department by providing answers to questions generated by telephone e-mails and fax
- Research responses with sales and keep records of customer interactions and transactions
- Record details of inquiries complaints and comments as well as actions takendetermine charges for product requests/usage
- Collaborate with Accounts Receivable on invoice disputes/discrepancies take appropriate action required to resolve dispute
- Prepare product or service reports by collecting and analyzing customer information
- Maintain customer pricing in systems of record including entering contracts as required and implement and support Quality initiatives throughout Customer Service workflow
What you need -
Required -
- High School Diploma or equivalent
- 2 years relevant work experience in customer service account management or similar
- Ability to work flexible hours as needed to support the business needs including weekends and evenings as needed
- Ideal candidate lives within reasonable commuting distance of Runnemede NJ location
Preferred -
- Experience working in medical facility or surgical center
- Proficiency with Microsoft Office Suite (including Excel Outlook and Teams)
- Experience utilizing Enterprise Resource Planning (ERP) software or Customer Relationship Management (CRM) systems
$20.08 - $30.34 per hour plus bonus eligible benefits. Individual pay is based on skills experience and other relevant factors.
Travel Percentage: 0%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.Required Experience:
Unclear Seniority
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Communication skills
- Cold Calling
- Math
- Retail Sales
- Account Management
- Outside Sales
- Relationship Management
About Company
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more
