IT Manager, Systems and Infrastructure
IT Manager, Systems and Infrastructure
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Salary Not Disclosed
1 Vacancy
Job Description
At Chatters were redefining the retail experience by blending tradition with technology. With a growing network of physical and digital storefronts we understand that our success hinges on reliable secure and scalable IT systems. Were looking for a dynamic Manager of IT Systems and Infrastructure to support our technology team and drive innovation across our retail operations.
Overview:
Reporting to the Director ERP & Systems the IT Manager Systems and Infrastructure will be responsible for the strategic and operational execution of IT systems across all retail and corporate functions. This includes infrastructure POS systems cybersecurity e-commerce integrations ERP and end-user support. The ideal candidate will bring experience in retail IT environments ability to execute alongside the team while leading from the front line and a passion for driving digital transformation.
Key Responsibilities
- Support the execution of IT initiatives aligned with business goals.
- Partner with support and mentor a team of IT professionals including system administrators support staff and developers.
- Oversee IT infrastructure including networks servers endpoints and cloud services.
- Ensure the reliability and security of retail systems including POS inventory and payment processing.
- Collaborate with retail operations e-commerce finance and merchandising to understand IT needs and implement effective solutions.
- Partner with cybersecurity experts to protect sensitive customer and company data.
- Support vendor relationships and IT procurement ensuring cost-effective solutions.
- Monitor KPIs to evaluate IT performance and service delivery.
- Support with IT-related projects such as system upgrades rollouts and store openings.
- Ensure compliance with industry regulations.
Core Competencies
- Familiarity with Business Central and Microsoft Azure services cloud architecture networking and security
- ITIL or PMP certification.
- Change management and digital transformation experience.
Qualifications
- 710 years of IT experience in a related field.
- Proven experience in the retail industry with hands-on understanding of POS inventory management and omnichannel systems.
- Strong project management skills with the ability to lead from front line in partnership with team to execute.
- Solid understanding of networking cloud solutions (AWS Azure) and cybersecurity best practices.
- Excellent communication and interpersonal skills.
- Strong experience with ERP and CRM platforms (e.g. Power BI Microsoft Dynamics Business Central Salesforce).
Check us out!
Chatters prioritizes diversity equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our team members candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Required Experience:
Senior IC
Employment Type
Full-Time
