Integration Specialist
Integration Specialist
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Job Description
Summary of Responsibilities
The integrations specialist assists newly acquired properties and associates with transitioning into Avenue5. This role is the first line of support and is instrumental in documenting integration requirements and specifications as well as adhering to project timelines and completing administrative tasks.
Primary Responsibilities and Objectives
Provide guidance mentorship support for new associates including property managers and regional leaders
Provide constructive feedback to associates and their supervisors regarding performance and/or property operations
Confidently be a single point of contact for associates of new properties and other Avenue5 associates when questions arise
Arrange and manage travel and related expenses per Avenue5 and departmental guidelines
Coordinate travel and meetings with other associates involved in integration
Participate in integration calls as well as other departmental calls related to property integrations
Assist all operational departments with property transition and data gathering
Regular collaboration with operations lead to assess the needs of the property before during and after the transition
Complete integration checklist tasks
Ensure that integration tasks assigned to others are completed and documented in Salesforce
Prepare communication for residents and suppliers
Help facilitate property technology set ups including computer and email set up phone/voicemail systems and building systems when required
Provide a detailed report of tasks accomplished staff and property observations leasing activity reporting activity resident and supplier interactions in addition to all completed and pending items
Complete Salesforce Integration record
Complete necessary legal and company specific onboarding paperwork
Identify property needs that may not be noted on a checklist or assigned task when on integrations or property support assignments
Identify and review propertys natural disaster and emergency evacuation plans with property associates when on integrations or property support assignments
Assisting with onboarding new or acquired associates during the integration period
Introduce Avenue5 policies procedures and culture to new properties and associates
Introduce associates to company and property specific software
Provide onsite support for non-integrating properties which may include travel
Provide administrative support for operators during due diligence inspections
Collaborate within the department to facilitate continuous quality improvement of the integration processes
Stay up to date with curriculum platform and company policy changes
Maintain professional and technical knowledge by attending educational workshops reviewing professional publications and establishing personal networks
Relay technical concerns with adequate detail quickly and accurately
Required Experience:
Unclear Seniority
Employment Type
Full-Time
