Assistant Vice President, Agency Experience Manager
Assistant Vice President, Agency Experience Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Company Details
Why Join Us
At Berkley One youll be part of a forward-thinking team thats reimagining personal insurance. Were building solutions that are as sophisticated and agile as the clients we serveindividuals and families who value innovation simplicity and exceptional service. Youll collaborate with passionate professionals leverage modern technology and help shape the future of our industry.
What We Value
- A client-first mindset with a passion for delivering exceptional experiences
- Curiosity creativity and a drive to challenge the status quo
- Collaboration across disciplines to build smarter more intuitive solutions
- Integrity expertise and a commitment to excellence
This role involves frequent travel and occasional in-office presence in Atlanta. Therefore it is best suited for candidates based in the Greater Atlanta area.
#LI-AV1 #LI-remote
The company is an equal opportunity employer.
Responsibilities
As an AVP Agency Experience Manager youll be an key contributor to the Berkley One brand. You will be responsible for driving successful productive relationships and growth with our agency partners and other networking partners in a moderate to large territory or region. They will serve as both direct and informal leaders for their region and within Berkley One. The ideal candidate will have experience contributing to successful marketing strategy and delivery.
In collaboration with and at the direction of the Vice President Agency Experience Manager and Senior Vice President of Distribution:
- Execute agency management strategies including distribution management activities in order to meet or exceed growth and profit targets by state and by agent/broker
- In assigned geography identify and appoint new agent/broker partners who will positively contribute to the growth of Berkley One. As well as manage out non-performing agents.
- Lead agency business planning including new business retention hit ratio profit efficiency and other targets
- Execute activities and projects relative to business development lead generation networking and events campaign management and brand building
- Collect and share market information with the larger organization as the owner of assigned geography
- Travel throughout the assigned territory is required and averages 60% of each week
In collaboration with inside sales and PODs:
- Provide quote coaching and other new business assistance to agency partners
Track agency partner financial performance and pro-actively adjust strategies and tactics to leverage opportunities revenue generation and the establishment of the Berkley One brand
Build successful connections between agency partners and relevant Berkley One functions in order to deliver exceptional customer service
Contribute to build of distribution capabilities in support of Berkley Ones business strategies and goals
Performs other duties as assigned
Qualifications
What you need to have:
- Bachelors degree or equivalent experience
- Minimum five years of successful agency management experience (high net worth insurance experience preferred but not required) or equivalent
- Incredible empathy and understanding of the needs of customers both insureds and their agents alike. An excellent pro-active advocate for Berkley One customers and passionate about their brand experience
- Exceptional oral and written communication skills a communication style that is flexible to the situation able to communicate clearly and with a purpose
- A love of process and optimization and excited about the opportunity to experiment with building the Berkley One brand and telling the Berkley One story across multiple channels
What makes you stand out:
- Experience contributing on a high performing marketing/distribution/sales team in a high growth fast paced environment. You are an outstanding collaborator
- Calm under pressure. Excellent organizational skills integrity and great follow-through on tasks. Comfortable challenging norms while working collaboratively with colleagues at all levels of the organization
- A strong sense of accountability fun and adventure
- Natural curiosity a love learning how things work and always looking for innovative improvements
Additional Company Details
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
Required Experience:
Chief
Employment Type
Unclear
