Scheduling Coordinator (PVT Duty Home Care) — Boca Raton, FL
Scheduling Coordinator (PVT Duty Home Care) — Boca Raton, FL
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Salary Not Disclosed
1 Vacancy
Job Description
Preferred Care at Home of Boca Delray & North Palm Beach is growing and were hiring a Scheduling Coordinator to help match the right caregiver with the right client every time. If youre organized proactive and calm under pressure youll thrive here.
What Youll Do
Own daily scheduling and coverage for private duty home care cases (short and long shifts).
Match caregivers to clients based on skills preferences geography and availability.
Manage call-outs last-minute changes and weekend/after-hours rotations with professionalism.
Maintain accurate schedules and documentation in our systems (e.g. WellSky Hireology OpenPhone Tapcheck).
Communicate clearly with clients families caregivers and internal teams via phone text and email.
Track attendance on-time arrivals and compliance items; escalate issues as needed.
Support new case starts caregiver introductions and ongoing service coordination.
Contribute to a positive solution-focused culture that respects caregivers and delights clients.
What You Bring
12 years in home care/home health scheduling healthcare staffing or related high-volume coordination role.
Strong phone presence excellent writing and confident problem-solving.
Master organizer: you juggle priorities think ahead and follow through.
Tech-savvy with scheduling/EMR tools (WellSky preferred) and Google Workspace/Sheets.
Knowledge of ADLs caregiver qualifications and Florida home care basics a plus.
Bilingual English/Spanish or Creole is a plus.
Schedule & Pay
Full-time on-site (Boca Raton).
Rotating after-hours/on-call coverage shared by the team.
Why Join Us
Mission-driven agency with a strong reputation for client care and caregiver support.
Fast-paced supportive environment with room to grow.
Your work directly impacts families in our community.
Required Experience:
IC
Employment Type
Full-Time
