Associate Director Patient Experience Data Strategy
Associate Director Patient Experience Data Strategy
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$ 120000 - 207000
1 Vacancy
Job Description
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at
Job Function:
MarketingJob Sub Function:
Strategic MarketingJob Category:
ProfessionalAll Job Posting Locations:
Titusville New Jersey United States of AmericaJob Description:
We are searching for the best talent for an Associate Director Patient Experience Data Strategy to be in Titusville NJ.
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments finding cures and pioneering the path from lab to life while championing patients every step of the way.
Key Responsibilities
Data Strategy & Governance
- Support the implementation of a comprehensive data strategy for patient services including data capture integration quality and stewardship.
- Collaborate with IT Privacy Legal and Compliance to ensure data practices align with HIPAA and enterprise standards.
- Serve as a liaison for data governance initiatives helping to operationalize policies and frameworks.
- Support the development and execution of J&Js patient engagement AI strategy
CRM & Platform Enablement
- Define data requirements for the next-generation CRM (e.g. Salesforce Life Sciences Cloud).
- Translate business needs into data architecture and reporting capabilities that enable omnichannel personalization and real-time insights.
- Support platform testing validation and rollout activities.
Cross-Functional Collaboration
- Partner with Patient Experience Access Medical and Commercial teams to align data strategy with business objectives.
- Collaborate with analytics and insights teams to ensure data is actionable and supports performance measurement.
- Manage key relationships with agencies and suppliers for concept development and market research execution.
Execution & Program Management
- Drive execution of data-related initiatives including roadmap development milestone tracking and vendor coordination.
- Ensure the implementation and maintenance of key marketing vehicles such as eBusiness strategy promotional media forecasting and business plans.
Qualifications
- Bachelors degree required; advanced degree in data science public health business or related field preferred.
- 6 years of experience in patient data strategy CRM analytics or strategic marketingpreferably in healthcare or life sciences.
- Strong understanding of data privacy governance and compliance frameworks.
- Experience with Salesforce or similar CRM platforms is a plus.
- Proven ability to manage cross-functional projects and influence without authority.
Preferred Attributes
- Passion for improving patient experiences through data and technology.
- Strong communication and stakeholder management skills.
- Ability to thrive in a fast-paced matrixed environment.
The anticipated base pay range for this position is $120000 to $207000.
#Li-Hybrid
The Company maintains highly competitive performance-based compensation programs. Under current guidelines this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporations performance over a calendar/performance year. Bonuses are awarded at the Companys discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical dental vision life insurance short- and long-term disability business accident insurance and group legal insurance.
Employees may be eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Companys long-term incentive program.
Employees are eligible for the following time off benefits:
- Vacation up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington up to 56 hours per calendar year
- Holiday pay including Floating Holidays up to 13 days per calendar year
- Work Personal and Family Time - up to 40 hours per calendar year
For additional general information on Company benefits please go to: & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.
The anticipated base pay range for this position is :
$120000 to $207000Additional Description for Pay Transparency:
Required Experience:
Director
Employment Type
Full-Time
