drjobs Senior IT Manager

Senior IT Manager

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1 Vacancy
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Job Location drjobs

Sacramento, CA - USA

Yearly Salary drjobs

USD 125000 - 135000

Vacancy

1 Vacancy

Job Description

The Senior Manager IT Operations is a strategic leader responsible for overseeing all IT system functions that support business operations from development through ongoing maintenance. This role requires not only strong technical expertise but also exceptional communication skills to collaborate across departments and with senior leadership. You will demonstrate the ability to create analyze and modify detailed reports and documentation to support decision-making and addition strong project management skills are essential to successfully plan implement and deliver complex IT initiatives on time and within scope while continuously driving workflow improvements and system reliability.

WORKSITE: Hybrid- On-site requirement in Rancho Cordova

WORK SCHEDULE: Full-time with shifts from 6 am to 6 pm.

HIRING TYPE: Direct Hire Opportunity

PAY RATE: $125000 - $135000.00

WHAT YOULL DO

  • Supervise system operations to meet milestones deliverables and performance standards.

  • Lead IT teams across Software Development Network Engineering Desktop Support Telephony Security and Server Management.

  • Manage testing and implementation of all new software and enhancements related to payment processing and data capture.

  • Deliver enhancements and monitor their effectiveness ensuring quality and efficiency.

  • Develop workflow improvements with clear documentation implementation monitoring and reporting.

  • Identify implement and assess process enhancements reporting on opportunities and outcomes.

  • Oversee automated collection and dissemination of statistical information related to payment processing.

  • Investigate and resolve system errors driving continuous improvement and reducing error rates.

  • Provide updates and status reports to senior management.

  • Lead new project analysis and implementation ensuring a smooth transition to operations staff with proper documentation.

WHAT YOULL BRING

  • Minimum 2 years of experience with Windows networking (Active Directory group policies security groups roaming profiles).

  • Strong troubleshooting skills for large- and small-scale server and PC hardware/software.

  • Proficiency with Microsoft desktop applications (Windows MS Office) and server-based applications (IIS MSSQL DNS DHCP FTP).

  • Strong understanding of LAN/WAN (TCP/IP) networking standards and configuration.

  • Knowledge of physical network wiring (CAT5/6 Fiber).

  • Ability to coordinate technical tasks with off-site personnel to meet time-sensitive project deadlines.

  • Excellent written and verbal communication skills.

Preferred Qualifications:

  • Associates or bachelors degree in Information Technology.

  • Experience in vendor relations customer service and personnel management.

  • VoIP phone system experience.

  • Understanding of web-based applications (Intranet and Internet).

  • Experience with web programming.

  • Background in Linux/Unix administration ASP and VB programming high-volume printing/scanning systems or MS Access programming/administration.

ABOUT FORTUNA

Fortuna operates as a staffing agency that sources screens and presents potential candidates for employment opportunities on behalf of our clients.

Founded in 2012 by practicing professionals with more than 50 combined years of experience Fortuna is headquartered in McClellan California with offices in Los Angeles and New York and satellite offices in the Philippines and Israel. We are active members of multiple California service agreements including CMAS ITMSA (Tier 2) and CalPERS SpringFed Pool as well as multiple municipalities and large corporation vendor pools.

Career Site:


Required Experience:

Manager

Employment Type

Full-Time

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