At Dow we believe in putting people first and were passionate about delivering integrity respect and safety to our customers our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. Were a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.If youre looking for a challenge and meaningful role youre in the right place.
Dow (NYSE: DOW) is one of the worlds leading materials science companies serving customers in high-growth markets such as packaging infrastructure mobility and consumer global breadth asset integration and scale focused innovation leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30countries and employ approximately36000 people. Dow delivered sales of approximately$43 billionin 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative customer-centric inclusive and sustainable materials science company in the world by visiting.
About this role
Dow Consumer Solutions (DCS) a division of The Dow Company is seeking a Technical Service & Development (TS&D) Scientist to join our Greater China Consumer & Electronics (C&E) TS&D team based in Shanghai. This role offers an exceptional opportunity to work in close collaboration with Sales Marketing and Product Development (PD) functions to engage directly with electronics customers throughout China. The successful candidate will play a critical part in supporting business growth driving innovation within the region and influencing C&E global innovation and business growth.
Responsibilities:
- Support Business Growth
- Promote both existing and newly developed productsprimarily silicone-based solutions such as thermal interface materials adhesives encapsulants gels and conformal coatingsby specifying them for targeted applications in the Computing Communication and Consumer (3C) markets as well as Industrial Electronics.
- Provide comprehensive on-site technical support to customers including facilitating the proper application of our products and developing standard operating procedures (SOPs) to ensure optimal operational efficiency and product integration.
- Identify and resolve technical issues encountered by customers during product use by designing conducting and analyzing laboratory experiments to develop effective solutions.
- Manage and resolve product quality concerns by collaborating closely with internal commercial and manufacturing teams ensuring that customer issues are addressed promptly and effectively.
- Innovation
- Engage proactively with customers to identify unmet needs and translate these insights into critical requirements collaborating with cross-functional internal teams to initiate develop and commercialize innovative projects and products.
- Develop and maintain advanced internal capabilities to simulate customer applications thoroughly investigate and define material requirements and provide robust technical support for product development.
- Demonstrate leadership in global technology and innovation platforms by collaborating across regions and multifunctional teams driving and enhancing global innovation to address diverse customer needs and accelerate market impact.
- Technical documentation: Prepare high-quality technical documentation including comprehensive technical reports product data sheets application guidelines and external presentations. Deliver professional speeches and conduct technical training sessions for both internal and external audiences as required.
- Safety: Serve as the Environmental Health & Safety advocate; ensure understanding and adherence to policies and procedures and serve as a model for best safety practices habits and behaviors.
Desired Qualifications
- Education: Advanced degree (Masters or Ph.D.) in Chemical Engineering Chemistry Polymer Science Materials Science or a closely related scientific discipline.
- Technical Experience: A minimum of 10 years of professional experience including at least 8 years within the electronics industry in roles focused on application engineering technical services or product development. Comprehensive application expertise in computing communication and consumer electronics (3C) as well as industrial electronics component assembly is strongly preferred. This includes but is not limited to experience with AI chips servers computers printed circuit boards (PCB) telecommunication devices power modules home appliances and smartphones. Extensive product knowledge in silicone-based thermal interface materials adhesives sealants encapsulants gels and conformal coatings is highly desirable; familiarity with organic materials such as epoxy polyurethane and acrylic is also advantageous.
- Proven experience of technical and commercial success: Demonstrated consistent performance as a technical core member and leader identifying new opportunities and technological trends and transforming them into impactful projects. Played a pivotal role in driving and guiding these innovation projects to successful outcomes with significant business impact
- Languages: Superior written and verbal communication skills in both English and Mandarin Chinese.
Soft Skills
- Exceptional interpersonal and communication abilities.
- Outstanding capacity for learning and professional development.
Benefits What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay your health your life your future and your bring your background talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets along with locally relevant incentives.
- Benefits and programs to support your physical mental financial and social well-being to help you get the care you you need it.
- Competitive retirement program that may include company-provided benefits savings opportunities financial planning and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees Savings Plan (401(k)) helping employees reach the Company match.
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring work experiences community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Groups (ERG) participation.
- Wellbeing Portal for all Dow employees our one-stop shop to promote wellbeing empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (availability varies depending on location).
- Employee discounts for online shopping cinema tickets gym memberships and more.
- Additionally some of our locations might offer:
- Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Join our team we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the worlds leading materials science companies serving customers in high-growth markets such as packaging infrastructure mobility and consumer global breadth asset integration and scale focused innovation leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30countries and employ approximately36000 people. Dow delivered sales of approximately$43 billionin 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative customer-centric inclusive and sustainable materials science company in the world by visiting.
As part of our dedication to inclusion Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value but also have a more fulfilling career. Further information regarding Dows equal opportunities is available on .