Product Manager, Clinical Services– Patient Safety & Clinical Support

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later having pioneered an industry. And were just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized actionable insights aimed at solving important health challenges. To continue what weve started: Improving human health.

We are driven by thousands of ambitious passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening serving with integrity thinking big and being dependable. Weve already changed millions of lives and were ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. Well get there by constantly reinventing unique biosensing-technology experiences. Though weve come a long way from our small company days our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

About the team

Our Product Management Platform and Services teambuilds the foundational capabilities behind Dexcoms ecosystem of applications and experienceswhere medical device rigor meets digital innovation. We operate at the intersection of customer experience clinical expertise AI insights interoperability and Software as a Medical Device (SaMD) delivering scalable solutions that support both regulated and non-regulated modules.

From intelligent workflows and clinical decision support to identity management data governance and personalized therapy our portfolio powers Dexcoms connected ecosystem across all segments and interfaces. We build secure reliable infrastructure and services that enable seamless integration actionable insights and meaningful engagement for patients providers and partners alike.

Join us at a pivotal moment for those living with diabeteswhere innovation is unlocking new possibilities in connected care and your contributions will empower millions to live healthier more confident lives.

About the role

AsProduct Manager you drive execution and contribute to planning thedesign and delivery of services that detect risk trigger appropriate responses and support safe effective therapy decisions. It starts with alerts but expands into adjacent areas that help patients manage their condition confidently and proactively while enhancing provider clinical decision making. Youll work closely with engineering clinical regulatory and data science teams to ensure solutions are safe effective and globally scalable.

What youll do

• Strategy & Prioritization: Drives execution and contributes to planning the roadmap for patient safety and clinical support services becoming the subject matter expert on clinical risk and safety workflows. Identify prioritize and refine opportunities that deliver the greatest value for providers patients and Dexcoms business objectives.
• Workflow Optimization: Design and evolve modular solutions that detect clinical risks and enable proactive response. Stay curious and responsive to emerging needs and translate them into scalable intuitive product capabilities. Embrace ambiguity and complexity as opportunities to innovate simplify and deliver meaningful impact where it is most needed.
• Microservices Development: Define configurable modular services that power patient and provider experiences across Dexcoms global ecosystem driving reuse and consistency.
• Data Integration: Identify key data inputs and support integration efforts to AI-driven insights.
• Cross-Functional Leadership: Partner with engineering clinical regulatory legal commercial data science and other teams to deliver safe compliant and globally scalable solutions.
• Experience Alignment: Ensure insights are surfaced in intuitive meaningful ways that support user goals and drive engagement.
• Evidence-Driven Innovation: Collaborate with research and clinical teams to incorporate AI clinical decision support and alerts responsibly and validate impact through evidence-based insights.
• Continuous Improvement: Monitor usage gather feedback from providers and internal stakeholders and iterate to improve usability adoption and clinical effectiveness.

What Were Looking For

• Product Management Background: 5 years of experience in product management or a closely related role ideally within healthcare digital health or enterprise software within a regulated environment.
• Workflow Simplification: Demonstrated success translating complex clinical or operational workflows into intuitive scalable digital solutionsreflected in shipped products or platform features.
• Cross-Functional Collaboration: Experience partnering with engineering design clinical regulatory legal and commercial teams to deliver compliant high-impact solutions.
• Regulated Environment Expertise: Hands-on experience working in regulated domains such as Software as a Medical Device (SaMD) or HIPAA-compliant platforms where safety compliance and data integrity are critical.

Preferred Qualifications

• SaMD & Clinical Decision Support: Experience contributing to the development of Software as a Medical Device (SaMD) or Clinical Decision Support (CDS) tools including involvement in regulatory submissions or validation processes.
• AI/ML in Healthcare: Applied knowledge of artificial intelligence and machine learning in clinical contexts with experience addressing bias transparency and evidence-based validation.
• Privacy & Interoperability Standards: Familiarity with healthcare data standards and regulations such as the Health Insurance Portability and Accountability Act (HIPAA) General Data Protection Regulation (GDPR) and Fast Healthcare Interoperability Resources (FHIR).
• Global & Enterprise Scale: Experience supporting international or enterprise-scale products including localization regional compliance and multi-market deployment.
• Architecture Awareness: Exposure to modern software architectures such as microservices APIs and cloud-native platforms and understanding how these influence product scalability performance and compliance.
• Platform Integration & Technical Fluency: Experience defining product requirements for clinical workflows and data-driven services Familiarity with how product decisions interface with data pipelines application programming interfaces (APIs) and modular service architectures.
• Systems-Level Product Thinking: Demonstrated ability to design modular reusable product components or workflows that scale across platforms user types and geographies.
• Data-Driven Product Development: Experience using analytics performance metrics and user feedback to inform product decisions and drive continuous improvement.

What youll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative industry-leading organization committed to our employees customers and the communities we serve.

Travel Required:

• 5-15%

Experience and Education Requirements:

• Typically requires a Bachelors degree and a minimum of 8-12 years of related experience.
• At this level a graduate degree may be desirable with 4 years of related experience

Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may at its discretion assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin or protected veteran status and will not be discriminated against on the basis of disability. Dexcoms AAP may be viewed upon request by contacting Talent Acquisition at

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact Dexcom Talent Acquisition at

Meritain an Aetna Company creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files please click on the URL provided: all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

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