Senior Software Engineer Ticketing Ops
Senior Software Engineer Ticketing Ops
Posted on :
26-09-2025
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1 Vacancy
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Job Description
Requirements:
- 6 years of software development experience with expertise in modern programming languages (Python ReactJS NextJS NodeJS GoLang or similar).
- Proven track record of architecting and delivering scalable production-grade microservices in high-traffic environments.
- Deep expertise in API design database optimization (relational and NoSQL) caching systems and event-driven architectures (e.g. Kafka RabbitMQ).
- Extensive experience with software testing frameworks CI/CD pipelines and observability tools (e.g. Prometheus Grafana ELK stack).
- Proficiency in designing and optimizing high-performance data pipelines for real-time or near-real-time applications. (E.g. Apache Spark etc.)
- Ideally built and shipped the product end to end
- Demonstrated ability to lead technical initiatives mentor team members and drive cross-functional collaboration.
- Exceptional problem-solving skills and experience debugging complex systems in production environments.
- Strong communication skills with the ability to articulate complex technical concepts to diverse stakeholders.
- Experience with video processing or large-scale data processing in constrained environments.
- Familiarity with cloud platforms (e.g. AWS GCP Azure) and infrastructure-as-code tools (e.g. Terraform Kubernetes).
Responsibilities:
- Architect and implement high-performance backend services including real-time video processing advanced notification systems customer-facing APIs and large-scale data management solutions.
- Lead the design of fault-tolerant scalable microservices that integrate seamlessly with our platform ecosystem ensuring robustness under high load.
- Design and refine advanced database schemas indexing strategies and caching mechanisms to maximize performance scalability and cost efficiency.
- Drive cross-functional collaboration with frontend AI and platform teams to deliver end-to-end solutions ensuring seamless integration and alignment with business goals.
- Mentor junior engineers lead code reviews and champion engineering best practices including CI/CD pipelines observability and documentation standards.
- Contribute to technical roadmaps evaluate emerging technologies and drive innovation to enhance system performance and reliability.
- Troubleshoot and resolve critical production issues ensuring minimal downtime and optimal system performance.
- Optimize complex data processing pipelines to handle massive volumes of traffic violation data with low latency and high reliability.
- Establish and enforce rigorous testing standards including unit integration and end-to-end tests to ensure system reliability and maintainability.
Employment Type
Full Time
Key Skills
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