Sales Operations Manager Business Process

About the role:

Samsara is seeking a Sales Operations Manager to play a pivotal role in designing scaling and elevating the systems processes and policies that power our global sales engine. As a trusted partner to senior leaders across Samsaras go-to-market teams you will own and scale critical Run-the-Business (RTB) processes ensuring our sales organization operates with speed accuracy and consistency as we grow past $2B in revenue. This leader will have an outsized impact on the future of our sales organization by delivering long-term transformative solutions that bring together people process and technology across the pre-sales customer journey.

This role is open to candidates residing in Mexico.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role you will:

• Own scale and uplevel Run-the-Business (RTB) processes that are critical to keeping Sales running seamlesslydriving accuracy speed and continuous improvement.
• Drive operational excellence in account segmentation territory planning and execution building the frameworks and analyses that guide how we assign and manage books of business.
• Deliver and operationalize Sales Policies by translating strategy into clear scalable and auditable processes that create consistency across the field.
• Partner with Salesforce Systems and automation teams to enhance workflows automate manual tasks and drive efficiency across the Sales organization.
• Leverage Salesforce CRM and advanced Excel logic to manage complex ownership models territory rules and opportunity distribution.
• Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 5 years of experience in sales tools management or related roles.
• Proven success in managing tools for large sales teams (1200 users).
• Strong project management skills with experience in implementation and ROI measurement.
• Excellent communication and collaboration skills.
• Familiarity with CRM systems sales automation tools and productivity software
• Bachelors degree in business finance economics engineering or a related field; MBA is optional

An ideal candidate also has:

• Expertise in Salesforce CRM (Administrator experience a plus).
• Advanced Excel/Google Sheets proficiency.
• Experience in account segmentation territory planning and sales operations execution.
• Familiarity with automation tools (UiPath RPA Salesforce Flows etc.).
• Strong communication skills with both technical and business stakeholders.
• Project/program management experience; familiarity with Lead-to-Cash systems or process improvement methodologies is a plus.

Required Experience:

Manager