RQ09756/RQ09775 - Sr. Training Specialist
Toronto (College/Bay)
On-site - Managers discretion
2 Roles/2 vacancies
Contract 6-7 months
Security Level: CRJMC (must get clearance before start date)
- Support sandbox data preparation and environment setup for training and testing purposes within Microsoft Dynamics 365 CE and F&O.
- Create role-based test case data assignments and simulation scripts that align with business processes and test scenarios.
- Structure and maintain a SharePoint-based knowledge repository including subpages metadata web parts and layout.
- Develop technical documentation assignment steps and knowledge articles from system test cases workflows or process maps.
- Apply inclusive plain language user-centered design standards to all structured documentation and SharePoint content.
- Coordinate with training designers developers and project team members to ensure readiness of sandbox environments and digital assets.
Assignment Deliverables
- Assignment/test case scripts aligned to training objectives and sandbox role scenarios
- SharePoint knowledge base site with structured content metadata and web part layout
- Sandbox configuration guides and data entry protocols by user role
- Documentation and crosswalks mapping DevOps test cases to training use scenarios
- Content packages and structured folders with SharePoint-published knowledge objects
- Recorded walkthroughs or annotated guides for handover to internal teams
Must-haves:
- Experience working in Microsoft Dynamics 365 CE and/or Finance & Operations (F&O) environments (or related CRM systems) particularly in a testing data configuration or sandbox context (e.g. managing user roles creating records validating workflows).
- Experience with SharePoint teams sites for organizing structuring and publishing digital content - such as building subpages creating web parts and managing access and layout of knowledge repositories or internal learning portals.
- Strong practical knowledge of creating and manipulating system data to support scenarios such as training simulations or testing use cases
- Familiarity with documenting and organizing technical information user guides or system content that supports end-user learning whether through task documentation assignment instructions or repository entries.
- Detail-oriented with a structured approach to system task breakdowns and assignment creation including the ability to align sandbox data to intended learning or testing outcomes.