Director, Transport

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more like-minded people on our team.

About the role

The Director Transport will own the Transport Management System (TMS) program and day-to-day transport operations (roadside tow relocations swaps station/shop moves). This role converts strategy into execution: harmonized processes tight supplier governance and a tech-enabled operation that improves client outcomes and margin.

What youll do

Strategy & Operational Model

• Stand up the Transport COE: governance policy tiering SLAs pricing guardrails exception management and KPI cadence across all business lines.
• Build regional operating plans (US & Canada) for surge markets; own the enterprise coverage map (shops storage lanes) and contingency routing.

Technology & Data

• Serve as business owner for Elements TMS: roadmap requirements prioritization and release management; own the MVP Scale trajectory.
• Deliver integrations: Maintenance & Collision (timestamps/status) priority transporters internal systems (ordering remarketing maintenance collision).
• Stand up status/ETA fabric (event model milestone timestamps digital proof images) and dashboards (cycle time success rate exceptions revenue yield).
• Drive automation: rules/policy-as-code smart vendor selection auto-create orders from upstream systems and API-first partner model.
• Ensure platform security data privacy and auditability.

Supplier network & Commercials

• Design and run a tiered supplier program (preferred regional specialty); negotiate economics rebates/commissions SLAs and data obligations.
• Institute scorecards (coverage cycle time acceptance damage client feedback) QBRs and corrective action plans.
• Eliminate conflicting third-party models; enforce network standards and branding.

Operational Excellence

• Centralize dispatch & scheduling with standard work; launch an interim manual scheduling pod to create base hits while APIs come online.
• Embed boots-on-the-ground escalation (with FPS/field teams) in tough markets; clear backlogs with surge cells.
• Implement Lean/Kaizen capacity planning and workforce management to drive throughput without adding headcount.

Change Leadership & Stakeholder Management

• Align leaders across Maintenance Collision Remarketing T&R FPS on roles RACI and adoption.
• Run structured change: communications training playbooks and success metrics; champion client-first outcomes.
• Serve as executive voice on transport with key accounts; support solution design in pursuits and renewals.

People Leadership & Talent Development

• Lead a large department across US/CA/MX; build scalable org structures and succession
• Build organizational structures that scale effectively while aligning with strategic priorities.
• Foster a culture of accountability inclusivity safety and customer centricity.
• Attract develop and retain top talent while promoting DEI and ESG values.
• Provide leadership continuity succession planning and workforce strategies aligned with long-term business needs.

Basic Qualifications

• 1215 years leading large multi-region operations and technology-led programs (PMO/consulting/IT product delivery).
• Direct ownership of a $150M spend category or equivalent programs.
• Proven delivery of a complex platform rollout (e.g. TMS/Dispatch/MRO) with API integrations and measurable OPEX/throughput gains.
• People leadership: built and led teams of 2050 including managers; performance culture and change management.
• Vendor management & commercial acumen: network design negotiation SLAs and QBRs.
• Data & analytics fluency: cycle-time measurement funnel analytics dashboards and actioned insights.
• PMP (or PM experience) and deep Agile/SAFe program experience; Lean/Six Sigma (Green/Black Belt) a plus.
• Bachelors degree required MBA or STEM masters preferred.
• Experience in Fleet management auto services or last-mile logistics

Preferred Qualifications

• Education: Bachelors Degree preferred

Location: Mississauga. Our Mississauga office will move to 1 Adelaide in Toronto in September 2026

The base salary range for this position is $133400 - $183400 annually. Actual compensation within this range will be dependent upon the individuals knowledge skills experience equity with other team members and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

Whats in it for You
A culture of innovation empowerment decision-making and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
Additional benefits and amenities including paid time-off programs (vacation sick leave and holidays) (for qualified roles)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity equity inclusion and belonging. We are pleased to consider all qualified applicants for employment without regard to race color religion gender identity age sex sexual orientation disability national origin Aboriginal/Native American status protected veterans status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon you require an accommodation with our hiring process please send an email to or call .