Role Overview
The Business Analyst / PMO Specialist provides operational analytical and governance support to projects and programs ensuring seamless alignment between business objectives and technical delivery. The post holder plays a vital role in gathering and documenting business requirements supporting compliance and reporting processes and maintaining clear communication across teams.
This role serves as a bridge between business stakeholders subject matter experts (SMEs) and technical teams helping to define solutions maintain documentation standards and enable successful project execution. The Business Analyst / PMO Specialist also contributes to overall program governance ensuring adherence to best practices and regulatory requirements.
Key Responsibilities
Business Analysis
- Conduct detailed requirements gathering through stakeholder interviews workshops and analysis.
- Document business processes workflows rules and policies to ensure shared understanding and alignment.
- Collaborate with stakeholders to define project scope objectives and success criteria.
- Analyze data and business needs to identify gaps risks and opportunities for improvement.
- Validate that solutions meet business needs and align with regulatory and compliance requirements.
PMO Support and Governance
- Support Project Management Office (PMO) activities by developing and maintaining program governance documentation.
- Track compliance and audit requirements to ensure full adherence to governance frameworks.
- Assist with the preparation of project and program reports dashboards and executive summaries.
- Monitor key performance indicators (KPIs) to measure project health and success.
Stakeholder Management and Communication
- Act as a liaison between SMEs business teams and technical delivery teams to ensure mutual understanding of requirements.
- Facilitate workshops and meetings to drive alignment on deliverables and priorities.
- Support change management activities by ensuring stakeholders are informed and engaged throughout the project lifecycle.
Required Qualifications and Experience
- 6-10 years of experience in business analysis and/or PMO roles within complex organizations or transformation initiatives.
- Strong knowledge of at least one specialized domain such as:
- Customer Experience (CX)
- Technology / Digital Transformation
- Pensions or Investments
- Collections or Fraud Management
- Medical or Healthcare Services
- Strategy Development and Execution
- Proven experience creating detailed documentation including workflows process maps and business requirements.
- Familiarity with project management tools and practices such as RAID logs dashboards and reporting systems.
- Strong analytical problem-solving and critical-thinking skills.
- Excellent written and verbal communication skills including the ability to present complex information clearly to diverse audiences.
Preferred Qualifications
- Bachelors degree in Business Management Information Systems or a related field.
- Certifications such as CBAP PMI-PBA or PRINCE2 Foundation.
- Experience working in government financial services or other highly regulated sectors.
- Knowledge of Agile frameworks and methodologies.
Core Competencies
- Analytical Thinking: Ability to translate complex business needs into actionable solutions.
- Attention to Detail: Ensures documentation is accurate comprehensive and compliant.
- Collaboration: Builds effective relationships across diverse teams and functions.
- Communication: Clear and concise communicator both verbally and in writing.
- Governance Mindset: Promotes adherence to regulatory and quality standards.
Vertical:
Technology
Role Overview The Business Analyst / PMO Specialist provides operational analytical and governance support to projects and programs ensuring seamless alignment between business objectives and technical delivery. The post holder plays a vital role in gathering and documenting business requirements su...
Role Overview
The Business Analyst / PMO Specialist provides operational analytical and governance support to projects and programs ensuring seamless alignment between business objectives and technical delivery. The post holder plays a vital role in gathering and documenting business requirements supporting compliance and reporting processes and maintaining clear communication across teams.
This role serves as a bridge between business stakeholders subject matter experts (SMEs) and technical teams helping to define solutions maintain documentation standards and enable successful project execution. The Business Analyst / PMO Specialist also contributes to overall program governance ensuring adherence to best practices and regulatory requirements.
Key Responsibilities
Business Analysis
- Conduct detailed requirements gathering through stakeholder interviews workshops and analysis.
- Document business processes workflows rules and policies to ensure shared understanding and alignment.
- Collaborate with stakeholders to define project scope objectives and success criteria.
- Analyze data and business needs to identify gaps risks and opportunities for improvement.
- Validate that solutions meet business needs and align with regulatory and compliance requirements.
PMO Support and Governance
- Support Project Management Office (PMO) activities by developing and maintaining program governance documentation.
- Track compliance and audit requirements to ensure full adherence to governance frameworks.
- Assist with the preparation of project and program reports dashboards and executive summaries.
- Monitor key performance indicators (KPIs) to measure project health and success.
Stakeholder Management and Communication
- Act as a liaison between SMEs business teams and technical delivery teams to ensure mutual understanding of requirements.
- Facilitate workshops and meetings to drive alignment on deliverables and priorities.
- Support change management activities by ensuring stakeholders are informed and engaged throughout the project lifecycle.
Required Qualifications and Experience
- 6-10 years of experience in business analysis and/or PMO roles within complex organizations or transformation initiatives.
- Strong knowledge of at least one specialized domain such as:
- Customer Experience (CX)
- Technology / Digital Transformation
- Pensions or Investments
- Collections or Fraud Management
- Medical or Healthcare Services
- Strategy Development and Execution
- Proven experience creating detailed documentation including workflows process maps and business requirements.
- Familiarity with project management tools and practices such as RAID logs dashboards and reporting systems.
- Strong analytical problem-solving and critical-thinking skills.
- Excellent written and verbal communication skills including the ability to present complex information clearly to diverse audiences.
Preferred Qualifications
- Bachelors degree in Business Management Information Systems or a related field.
- Certifications such as CBAP PMI-PBA or PRINCE2 Foundation.
- Experience working in government financial services or other highly regulated sectors.
- Knowledge of Agile frameworks and methodologies.
Core Competencies
- Analytical Thinking: Ability to translate complex business needs into actionable solutions.
- Attention to Detail: Ensures documentation is accurate comprehensive and compliant.
- Collaboration: Builds effective relationships across diverse teams and functions.
- Communication: Clear and concise communicator both verbally and in writing.
- Governance Mindset: Promotes adherence to regulatory and quality standards.
Vertical:
Technology
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