Personal Insurance Claims Handler

Floriana - Malta

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Our client is seeking a Personal Insurance Claims Handler to manage the end-to-end claims process while ensuring excellent customer service and compliance with industry standards. This role requires strong communication skills attention to detail and the ability to handle sensitive situations with professionalism.

Key Responsibilities:

Guide policy holders through the claims process and collect required documentation.
Assess claims to ensure compliance with policy conditions.
Monitor claim progress and liaise with claimants professionals and legal advisors.
Investigate and manage potentially fraudulent claims.
Negotiate fair settlements and resolve complaints effectively.
Ensure compliance with legal regulatory and company quality standards.

Experience & Education:

Minimum secondary level of education.
At least 2 years experience in insurance particularly in personal lines products.

Skills & Competencies:

Strong interpersonal and customer service skills.
Negotiation decision-making and problem-solving abilities.
Excellent written and verbal communication.
Ability to work well under pressure and adapt quickly.
Strong IT proficiency (Word Excel PowerPoint).
Attention to detail commercial awareness and sound report-writing skills.
Positive energetic and professional approach.

Location: Malta

Why Apply
This role offers the chance to take ownership of the claims process build strong client relationships and grow your expertise in the insurance sector. If you are detail-oriented customer-focused and eager to progress your career apply today!