Maintenance Assistant- casual
Maintenance Assistant- casual
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Job Description
Overview: If you are an aspiring and ambitious individual then Dornoch Station has an amazing opportunity for you!
Description
We exist to create unforgettable experiences for every guest every time. Whether its securing an exciting new event building trusted client relationships or leading a passionate sales team we take pride in the moments we help create.
At the core of everything we do are ourREACH People Values:
- Respect We treat every guest and colleague with kindness and dignity.
- Excellence We go the extra mile in pursuit of outstanding service.
- Accountability We take ownership of our actions and follow through on our promises.
- Cooperation We work together as one team to deliver the best experience.
- Honesty We act with integrity and transparency at all times.
How We Do It
We believe in teamwork positivity and a passion for great service. We empower our people to bring their whole selves to work and treat every interaction with care and respect.
Whats the role
The role is heavily dependent on undertaking all aspects of Hotel Maintenance under instruction from the General Manager will include but not limited to.
- Have a thorough knowledge of all plant and equipment in the hotel and maintain these in efficient working order by following routine maintenance procedures.
- Adopt a proactive approach by carrying out a regular PPMs to ensure potential problems are dealt with promptly.
- Carry out short term (reactive) maintenance work e.g. repairs affecting guest bedrooms and services as a matter of urgency but adhering to all safety procedures and causing minimum disruption to guests.
- Carry out extensive decorating work.
- Carry out weekly check of all fire alarms within the hotel and take action in line with Standard Operating Procedures if any are found to be faulty.
- Have knowledge of and operate hotel security and emergency procedures.
- Respect guests privacy at all times.
- Deal with complaints/problems politely and positively and make every effort to resolve them. If you cannot resolve them refer to your manager at the first opportunity.
- Liaise daily with all departments and deal appropriately with any maintenance issues raised giving priority to those issues which compromise Health & Safety or security.
- Liaise with contractors on site to ensure that Permits to Work are completed in compliance with Company Health & Safety procedures. Act as Clerk of Works to regulate work carried out by contractors.
- Carry out work on ad hoc projects using your skills and knowledge to ensure the most efficient and effective outcome for the hotel.
- Use operate and store all tools equipment and materials safely and securely to comply with statutory regulations e.g. COSHH
- Respond to call out in line with rota and department standard practice.
- Carry out checks of maintenance materials at least weekly keeping stock levels to the minimum necessary to maintain continuity of service.
- Any trade skills are an advantage preferably painting & decorating.
- Full time hours on a rota basis must be able to work weekends.
The Person
- Basic Health & Safety certificate
- Generalist technical/engineering background
- Recent experience in a similar role
- Excellent organisation skills
- Ability to prioritise and meet deadlines.
Problem solver
Understands hotel operation
The Perks
- Generous discounts on accommodation dining and leisure across the group
- Career development and training opportunities
- Recognition and rewards for high performance
- Complimentary meals during your shift
- Free on-site parking
- Access to retail and leisure discounts and cashback offers
Equal Opportunities
We are committed to recruitment practices that do not discriminate against any job applicant because of age disability gender reassignment race religion or belief sex sexual orientation marriage and civil partnership and pregnancy and maternity. We value diverse cultures ideas and people as part of our core DNA.
Right to Work
In line with the Asylum and Immigration Act 1996 we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
About us
Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the worlds most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here we invite locals neighbours and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service storytelling and adventure. For more information visit .
Employment Type
Part-Time
