Network Analyst-Tech Infrastructure

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

What does it mean to live the Caterpillar Experience

It means you play a part in building a better world. You contribute to a winning culturea spirit of accountabilitythat has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability invent for the digital age and innovate in order to bring solutions to millions of people. Sure you work for Caterpillar. But more importantly you work for the good of your career your family your community and your world.

Job Summary:

This position is part of Caterpillars Network Analytics Support Team. As part of the Network Analytics team you will work both independently and collaboratively on complex issues and projects that span multiple infrastructure components or applications. You will develop your professional network and leadership skills assisting in the creation and support of IT Solutions that enable Caterpillar success. Further you will contribute real value by developing integrating and/or supporting in-house and purchased applications or infrastructure solutions in order to solve complex business problems.

What You Will Do:

Utilizing established network analysis systems tools and processes including ScienceLogic ThousandEyes Gigamon Wireshark Broadcom NFA Grafana API SQL Shell and Python.
Creating and delivering data-driven analyses / reports test plans and execution to many different customers including applications and infrastructure Caterpillar business units Caterpillar dealers and suppliers.
Assisting Network planners when needed to help interpret capacity and performance data and reports for their capacity planning needs.
Enhancing existing systems by understanding use cases or requirements identifying areas for modification and improvement and executing the enhancements.
Working with vendors on the integration of purchased application(s) and/or infrastructure.
Providing assessments of response times and network traffic for new application deployments and releases / upgrades.
Providing deeper analysis of application / network response times for issues and proactive improvements.
Working directly on application / technical problem identification and resolution including off-shift and weekend support functions.
Participating in integrated testing and user acceptance of application or infrastructure components.
Designing and implementing processes or process improvements to aid in development and support.
Responding to incidents assisting with analysis to improve MTTR.
Investigating the network paths.
Setting up network traces and analyzing packet captures.

What You Have:

Bachelors Degree or relevant certifications.
Two to five years of progressively responsible IT job-related experiences.
Two years of experience in network administration systems and/or application administration on Linux or Windows platforms.

2-3 years of development experience with Python API SQL or Shell.
Some experience working with Enterprise analytics and monitoring solutions (ScienceLogic ThousandEyes PowerBI AWS S3 Snowflake syslog or network flow logs) and integrating data into these tools with outside sources.
Experience with cloud technologies via AWS or Azure.
Experience working with Cisco networking technologies.

Core Technical Skills
Operating Systems: Linux Windows
Cloud: Basic understanding of AWS Azure or GCP services
Packet & Traffic Analysis: Wireshark TCPDump or NetFlow analysis
Scripting & Automation: Python PowerShell Bash or Windows Batch

Networking Experience:
Protocols: TCP/IP DNS DHCP BGP or OSPF
Hardware: Cisco (switches routers) HPE SD-WAN or Check Point firewalls
Network Monitoring Tools: ScienceLogic ThousandEyes Grafana or similar

Troubleshooting Skills
Root Cause Analysis & Fault Domain Isolation
Strong Troubleshooting Mindset & Curiosity
Application Support Knowledge: Web App DB tiers and their interactions
Performance Monitoring & Log Analysis

Analytics Skills
Data Analysis for Network Metrics: Ability to interpret KPIs latency throughput
Capacity Planning & Trend Analysis
Automation for Diagnostics & Reporting

Soft Skills
Communication & Collaboration: Ability to work with cross-functional teams during critical incidents
Documentation & Knowledge Sharing
Adaptability in High-Pressure Environments

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just an hourly wage because we value your performance we offer a total rewards package that provides day one benefits (medical dental vision RX and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Additional Info:

• The ideal location for this role is East Peoria-IL.

• This position requires the employee to work a 5-day-a-week schedule in the office.

• This position may require 5% travel.

About Caterpillar -

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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