Assistant Manager – Automation Support
Assistant Manager – Automation Support
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Job Description
Job Family:
Software Application & Development (India)
Travel Required:
Clearance Required:
What You Will Do:
- Support the Manager in overseeing daily RPA platform operations.
- Supervise and mentor junior support engineers ensuring tasks are completed effectively.
- Troubleshoot and resolve platform incidents outages and service requests.
- Assist in deployments upgrades and patch management for RPA environments.
- Monitor platform performance generate reports and highlight risk areas.
- Enforce platform governance compliance and best practices.
- Coordinate with developers infrastructure teams and business stakeholders for smooth handovers.
- Conduct root cause analysis and recommend preventive measures.
- Support vendor interactions and escalation management.
- Drive process improvements for platform stability and efficiency.
What You Will Need:
- Bachelors degree in computer science Information Technology or related discipline.
- 57 years of IT experience with at least 23 years in RPA support/administration.
- Hands-on experience in one or more RPA platforms (Uipath - Cloud Orchestrator ASset Management or Automation Anywhere Control Room Credential vault).
- Knowledge of infrastructure basics (servers databases cloud) and monitoring tools.
- Strong analytical and problem-solving abilities.
- Experience in team supervision or mentoring.
- Good communication and stakeholder coordination skills.
- RPA certifications (e.g. UiPath Orchestrator Automation Anywhere Control Room).
What Would Be Nice To Have:
- Exposure to ITIL processes (incident problem change management).
- Familiarity with scripting (PowerShell Python or VB Script).
What We Offer:
Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
About Guidehouse
Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Required Experience:
Manager
Employment Type
Full-Time
