Connection Desk Coordinator

Type of Position:

Job Type:

Institution Name:

Qualifications:

Minimum Qualifications:

• Masters Degree from a nationally recognized and accredited institution from an accredited institution of higher education

• At least two or more years of higher education experience such as college-level teaching academic support program administration or related student-facing higher education experience

Preferred Qualifications:

• Experience supervising and directing the work of full-time and/or college student employees

• Experience creating and managing schedules of multiple employees

• Mentoring experience or experience meeting one-on-one with employees or students

• Customer service experience such as front-desk or high-traffic reception situations

• Experience developing and delivering training to staff

Knowledge Skills & Abilities (KSAs):

• Knowledgeable about creating and maintaining effective and supportive work culture including student development

• Knowledgeable about performance management setting expectations delivering feedback and fostering accountability

• Knowledgeable about Microsoft Office Suite Adobe Creative Suite Box Canva SharePoint and social media networks including Meta Business Suite

• Skilled at promoting teamwork encouraging collaboration facilitating student group interaction and fostering positive team atmosphere

• Skilled at evaluating needs of multiple stakeholders and providing effective customer service

• Skilled at communicating effectively both verbally and in writing with multiple stakeholders

• Skilled in classroom management and fostering a positive learning environment

• Ability to think critically problem-solve and adapt to dynamic situations

• Ability to organize workflows including prioritizing tasks meeting deadlines and managing multiple projects simultaneously

• Ability to develop and deliver training and professional development

• Ability to professionally represent department and serve as liaison to campus stakeholders and student employees

Additional Information:

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions there may also be a financial (credit) background check a Motor Vehicle Registry (MVR) check and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract develop and retain high quality faculty staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity educational excellence and unparalleled access for all.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible: