Engineering Coordinator
Engineering Coordinator
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Job Description
Let your passion for discovery become a career. Explore discover share and inspire at St Pancras London
St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars unwind at the serene St. Pancras Spa or host events in elegant meeting rooms including the historic Ladies Smoking Room. Ideally located beside St. Pancras International the hotel is a gateway to memorable experiences in the heart of Kings Cross. From its Grand Staircase to its world-class service St. Pancras London is more than a place to stay its a place to belong grow and be part of something extraordinary.
What is in it for you:
In addition to receiving a competitive salary and investment in your personal development you will have access to an array of perks and discounts including:
- 28 days holiday (including Bank Holidays) with increasing entitlement based on length of service.
- Annual Performance Review pay adjustments.
- Complimentary gym and spa access.
- Free meals while at work.
- Dry-cleaning service availability for uniforms.
- Complimentary enrolment in BenefitHub granting unlimited deals from various retailers and more.
- 50% discount at any of the St. Pancras outlets.
- Marriott Discount Card offering benefits on hotel stays room upgrades gift shop purchases and F&B across 130 countries.
- Travel ticket season loan.
- Life Assurance Scheme
- Cycle to work scheme.
- Employee Assistance Programme access.
- Mental Health First Aiders within the team
- Comprehensive Training and Development programme participation.
- Awards and recognition celebrations among many other benefits
- Outstanding Wellness program
Position Summary:
The Engineering Office Coordinator supports the hotels engineering department by managing administrative tasks coordinating maintenance schedules and ensuring smooth communication between engineering staff and other departments. This role also includes handling payment processing for engineering-related purchases and services.
Responsibilities: Heres what your journey with us entails
Extraordinary Service:
- Attend and actively participate in all required training sessions including shift briefings.
- Deliver and support the hotel and brands service standards at every moment including knowledge of the hotel its history the Navigator and Daily Meeting brief.
- Is a role model for service and hospitality ensuring every guest is satisfied and will return. Obtain feedback and share accordingly.
Extraordinary People:
- Work as a strong and committed team member and colleague as well as proactively nurturing any stakeholder relationships (e.g. owner extended sales team and suppliers).
- Talk with and listen to other employees to effectively exchange information.
- Speak to guests and co-workers using clear appropriate and professional language.
- Exchange information with other employee using electronic devices (e.g pagers and two-way radios email).
- Knowledge of overall hotel operations is essential for this role.
- Knowledge of purchasing inventory controls supplies and equipment control
- Knowledge of governmental regulations and safety standards
- Youll be expected to deliver on the following:
- Effectively manage and develop relationships with key internal and external stakeholders
- Ensure all hotel processes (financial HR guest communications) are used appropriately.
- Utilize the Labour Management System to effectively schedule to business demands and for tracking of ambassador time and attendance.
- Comprehend budgets operating statements and payroll progress reports as needed to assist in the financial management of Booking office and culinary department
- Manage payroll administration.
- Participate in the management of departments controllable expenses to achieve or exceed budgeted goals.
- Comply with all Marriott International policies and procedures specifically in relation to financial reporting sign-offs and procedures.
- Doing your bit for the people around you:
- Actively solicit ambassador feedback utilize an open door policy and review ambassador satisfaction results to identify and address ambassador problems or concerns. Bring issues to the attention of the department manager and Human Resources as necessary.
- Ensure ambassadors are cross-trained to support successful daily operations.
- Use all available on the job training tools for ambassadors; supervises on-going training initiatives and conducts training when appropriate.
- Participate and supports managers and supervisors in the performance appraisal process providing feedback as needed.
- Establish and maintain open collaborative relationships with ambassadors and ensures ambassadors do the same within the team.
Join Our Team:Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality If you thrive in a fast-paced environment and are passionate about making a difference we want to hear from you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
IC
Employment Type
Full-Time
