Introducing TechPoint
TechPoint is a people centered organisation it is important to us that you not only have the skills and experience to fulfill the position but you also possess the same core values as us. We are looking for people who can make a difference add value have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of and we hope you can join us!
The Role
As an Account Manager you will be responsible for managing existing customer accounts identifying new business opportunities and ensuring that clients receive the highest level of service. You will act as the key point of contact between TechPoint and its customers ensuring smooth project execution and long-term partnerships.- Serve as the primary contact for assigned customers developing strong relationships to drive long-term business success.
- Ensure customer requirements expectations and technical needs are effectively communicated to internal teams.
- Conduct regular customer meetings (both on-site and remote) to review performance discuss ongoing projects and explore new opportunities.
- Identifyand developnew salesopportunities within existing accounts andwork with external Sales Team to develop new business opportunities.
- Work closely with thesales and marketing teamsto develop strategies for business expansion.
- Lead contract renewals pricing negotiations and proposal development to maximise revenue.
- Coordinate withengineering procurement and production teamsto ensure smooth execution of customer projects.
About you
- Experience in Electronics Manufacturingor related industries.
- Strongaccount management and business development skills with a proventrack recordof growing customer accounts.
- Excellentcommunication and relationship-building abilitiesto engage with technical and commercial stakeholders.
- Strongnegotiation and contract management skills.
- Ability tomanage multiple projects simultaneouslywhilemaintainingattention to detail.
- ProficiencyinCRM software and Microsoft Office Suite.
- A results-oriented mindset with afocus on customer satisfaction and revenue growth.
- Willingness totravel across Englandfor customer meetings.
- Technical background inelectronics PCB assemblymanufacturingand supplychiansolutions as a servicewould be a plus.
- Experience in working withOEMs and Tier 1 suppliers.
Why us
- 25 daysholidayplus Christmas shutdown
- Your birthday as anadditionalday off
- PrivateHealthcare
- Healthcash plan
- Company sick pay
- Bonus Scheme
- Life insuranceof 4 x your annual salary
- Up to 5% employers pension contributionsalary sacrifice
- Optionto buy up to 5 days of holiday
- EnhancedParental leavepay
- Cycle to work scheme
- Home and Tech salarysacrificescheme
- Free will writing service
- Tastecarddiscounts
- Free parking
About us
Our Mission
Harnessing the specialised strengths of each TechPoint business to create a uniquely integrated value-driven solution for our customers. Dedicated to delivering exceptional service from supply chain optimisation to complex manufacturing empowering our clients with innovation and efficiency across every stage of their journey.
Our Purpose
Contribute to making a tangible impact on the success of our clients by redefining whats possible in supply chain management and advanced manufacturing.
Equal Opportunities for all
TechPoint Group is an equal opportunity employer committed to providing equal opportunities to all individuals regardless of age disability gender reassignment marriage/civil partnership pregnancy maternity race genetic information religion or belief sex or sexual orientation or any other characteristic protected by applicable laws. We value diversity and inclusion in our workforce and encourage all qualified candidates to apply
Required Experience:
Manager