Patient Services Representative

Norman, OK - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Required Education and Experience:High school diploma or GED AND:

12 months experience in a customer service role.

Skills:

Working knowledge of office procedures
General office and customer service skills
Working knowledge of Microsoft Office Suite (Outlook Excel and Word)
Excellent interpersonal skills
Ability to work independently and as a team player
Ability to complete tasks in an efficient and timely manner
Must be detail oriented for accuracy of data and information
Ability to multitask be organized and self-motivated
Ability to work in stressful situations
Ability to communicate verbally and in writing
Ability to maintain patient confidentiality

Certifications: None

Advertised Physical Requirements:

Sit for prolonged periods.
Communicate effectively and listen.
Engage in repetitive motion.
Use of computer and telephone.
May be required to bend lift stoop carry stand and reach.

Department Preferences:

Experience in outpatient medical clinic.

Supervision:None

Special Instructions:If you are selected as a final candidate for this position you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy visit You Belong at the University of Oklahoma:The University of Oklahoma values our communitys unique talents perspectives and experiences. At OU we aspire to harness our innovation creativity and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement:The University in compliance with all applicable federal and state laws and regulations does not discriminate on the basis of race color national origin sex sexual orientation marital status genetic information gender identity/expression (consistent with applicable law) age (40 or older) religion disability political beliefs or status as a veteran in any of its policies practices or procedures. This includes but is not limited to admissions employment housing financial aid and educational services.

Required Attachments

Documents required for this position are listed under the Required Attachments section of this job listing. You will be required to upload and attach these documents in the application process.

Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!

Goddard Health Center is the ambulatory care facility on the Norman campus providing primary care services to students faculty staff and dependents. We provide in-house medical laboratory and x-ray services have a physical therapy department and full-service pharmacy.

Coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility.
Schedules patient appointments either by telephone or in person.
Obtains patient demographics on new patients and updates demographics on established patients.
Answers telephone calls and distributes to the appropriate personnel.
Prepares and enters healthcare providersschedules into the computer.
Coordinates schedules as directed to patient requiring multiple services.
Greets patients as they come into the clinic for scheduled appointments.
Accepts payments and writes the patient forms for completeness and accuracy.
Copies insurance cards and scans into EMR system.
Copies medical records for patients following set policies and procedures.
Discusses financial accounts with patients.
Dispenses supplies as needed.
Notifies appropriate person when supplies are low and need to be reordered.
Accepts campus mail deliveries.
Performs various duties as needed in order to successfully fulfill the function of the position.

Required Experience:

Unclear Seniority

Required Education and Experience:High school diploma or GED AND:12 months experience in a customer service role.Skills:Working knowledge of office proceduresGeneral office and customer service skillsWorking knowledge of Microsoft Office Suite (Outlook Excel and Word)Excellent interpersonal skillsAb...