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Support Systems Intern

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Job Location drjobs

West Des Moines, IA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Details

West Des Moines IA
Internship

Description

Job Title: Systems Support Intern
Location: West Des Moines IA
Terms: 12 weeks full-time flexible 37.5 hours/week in-office
Pay: $23/hour
Start Date: Tuesday May 26th 2026 (flexible)
End Date: Friday August 14th 2026 (flexible)

Are you someone who enjoys solving inefficiencies cleaning up digital clutter and building smarter systems Join Merchants Bonding Company as a Systems Support Intern and play a key role in helping departments across the company transition to a modern Microsoft environment. This is an excellent opportunity for students looking to gain hands-on experience in tech especially those in the early stages of their college career who want to build real-world skills and work across teams in a collaborative growth-oriented environment.

About Us
At Merchants Bonding we have a positive and collaborative environment where your ideas are valued and your growth is prioritized. We work hard to deliver first-class experiences in all our relationships. Our commitment to innovation and building trust secured our spot among the top 10 surety companies in the country. Surety bonds are a vital part of industries like insurance finance and construction where reliable business transactions are essential to protect all parties involved.


Curious to learn more Visit our website and social media to explore the perks and opportunities at Merchants.

The Internship Experience
Our internship program is truly a reflection of our overall culture. We value inclusivity and exploring new ideas which results in a program that embraces fresh perspectives! The internship experience offers a blend of cross-departmental learning community service projects and opportunities for building connections through social and educational events. Youll engage in impactful business projects working closely with your peers and industry professionals to gain invaluable real-world experience. Embrace the chance to grow professionally and personally in a vibrant supportive environment!

What Youll Do
Help teams adopt new processes and improve day-to-day use of Microsoft 365 tools
Build or enhance workflows using tools like PowerAutomate and Microsoft Forms
Work directly with departments to review and restructure digital file systems in Microsoft tools like OneDrive
Audit existing documents and identify opportunities for simplification consolidation or clean-up
Create templates guides and documentation for department-level use
Collaborate with IT and end users to support process improvements and ensure a smooth transition

Competencies Youll Use
Time Management Prioritize plan and follow through on tasks while supporting multiple departments.
Communication Clearly explain technical concepts to non-technical users in a helpful and approachable way.
Technology Use Microsoft 365 tools to support digital organization automation and troubleshooting.
Critical Thinking Analyze digital systems and suggest practical scalable improvements.
Career & Self Development Take ownership of learning and apply new knowledge to real-world systems and processes.
Professionalism Show integrity respect and accountability in all workplace interactions.

What Sets You Apart

  • Strong Academic Performance and Relevant Coursework: A demonstrated commitment to excellence through your academic achievements with relevant coursework such as Information Systems Database Management Systems Analysis & Design etc.
  • Technical Skills: Exposure to or experience working with Microsoft 365 tools.
  • Previous Work Experience: Any work experiencewhether in a technical customer service or academic settingthat highlights your ability to manage tasks solve problems and contribute to team goals.
  • Leadership and Initiative: Evidence of stepping up to improve a system organize digital materials lead a project or help a team adopt a new tool or process.
  • Professional Development: Participation in certifications tech clubs or self-driven learning that shows curiosity and commitment to growth in technology or process improvement.
  • Collaboration and Communication: Experience working with cross-functional teams or communicating technical ideas to non-technical users showing you can bridge the gap between people and systems effectively.


Apply Today: Send your resume to or visit
Experience:

Intern

Employment Type

Intern

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