Sales Support, RFP & DDQ Manager
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Job Location:
Toronto, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
BitGo is the leading infrastructure provider of digital asset solutions delivering custody wallets staking trading financing and settlement services from regulated cold storage. Since our founding in 2013 we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies BitGo serves thousands of institutions including many of the industrys top brands exchanges and platforms and millions of retail investors worldwide. As the operational backbone of the digital economy BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian and staking provider in the world. For more information visit.
Our Sales department is the engine of our growth working closely with the worlds leading financial institutions. We are seeking a meticulous and highly organized Sales Support RFP & DDQ Manager based in Toronto or Sioux Falls to join our team. This role is critical to the sales process responsible for crafting compelling accurate and timely responses to client inquiries ensuring we present BitGos security compliance and product capabilities in the best possible light.
Responsibilities:
- Manage the end-to-end response process for Requests for Proposals (RFPs) Requests for Information (RFIs) and Due Diligence Questionnaires (DDQs) from prospective and current institutional clients.
- Develop and maintain a comprehensive knowledge base and content library of standard answers to ensure consistency and efficiency in all responses.
- Collaborate closely with Sales Legal Security and Product Management teams to gather accurate information and craft tailored high-quality proposals that address specific client needs.
- Translate complex technical and security concepts into clear concise and persuasive written content suitable for a variety of audiences from technical evaluators to executive decision-makers.
- Serve as a central point of contact for the sales team on all matters related to RFPs and DDQs providing project management and ensuring adherence to strict deadlines.
- Identify trends in client and prospect questionnaires to provide valuable feedback to internal teams helping to shape product roadmaps and sales strategy.
Skills & Experience:
We are looking for teammates who share and practice our values: open communication transparency taking ownership and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets.
Professional Experience:
- Bachelors degree in Business Finance Communications English or a related field.
- 3-5 years of experience in a proposal management RFP/DDQ response technical writing or sales support role.
- 3-5 years of experience in or strong knowledge of blockchain cryptocurrencies financial services banking or payments.
- Prior experience in a pre-sales capacity supporting an enterprise sales team is highly desirable.
- Proven ability to manage complex projects with multiple stakeholders under tight deadlines.
- Demonstrated experience collaborating with Subject Matter Experts (SMEs) across various departments to produce accurate and compelling content.
Technical & Professional Skills:
- Exceptional written and verbal communication skills with a talent for persuasive writing and meticulous attention to detail.
- Strong ability to grasp and articulate complex technical concepts related to custody blockchain technology and API services.
- Proficiency with RFP/proposal management software (e.g. Loopio Qvidian Ombud) is a significant plus.
- Advanced proficiency in the Microsoft Office Suite and Google Workspace.
- Exceptional professionalism highly regarded by clients and colleagues.
- Strong ability to self-manage prioritize tasks and exercise professional judgment.
Language Skills:
- Must be proficient in English written and spoken.
- Proficiency in other languages is a plus.
Why Join BitGo
Disrupting an industry takes vision innovation passion technical chops drive to deliver collaboration and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership craftsmanship and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving and who want to be part of the team that changes the worlds financial markets.
Here are some of the benefits of working at BitGo:
- Competitive salary
- Great colleagues and inspiring startup environment
- Benefits may vary based on location
Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and youll be able to look back and say you were part of the team that transformed investing.
Required Experience:
Manager
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
BitGo provides regulated custody, financial services, and core infrastructure for investors and builders alike.
