Manager, Risk Management Learning and Content Management Lead Tech and Data Risk Management (TDRM) Strategy and Delivery Team

Manager Risk Management - Learning and Content Management Lead

Tech and Data Risk Management (TDRM) Strategy and Delivery Team

Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The 200 professionals in TDRM are trusted experts who oversee 14000 developers at Capital One. We raise the bar for excellence in cybersecurity reliability and tech risk and data management risk. We shape strategy and decisions challenge activities to ensure they meet our standards and perform independent tests of our security and technology risk.

For years the cybersecurity community has debated whether the CISO should report to the CIO or regulated financial services the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TDRM) organization have broader responsibilities for cybersecurity but also reliability software quality resilience and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO the CIO/CTO and the Chief Data Officer. The CTRO reports to the Chief Risk Officer who reports directly to the CEO.

Our business leaders must make technology decisions constantly. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly-skilled information security cybersecurity site reliability engineering technology data analyst data scientist and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results.

As the Learning and Content Management lead you will lead the development of TDRMs internal learning strategy as well as build and design the content that supports our learning strategy and objectives. We are seeking someone who can seamlessly connect business objectives with learning solutions translating strategic ideas into impactful learning-centered solutions. Whether your background is in business program/product management or learning strategy your ability to build alignment and drive progress will be critical. If you are energized by creative problem solving creating transformational learning building strong relationships and managing through complexity to deliver business impactthis role is for you.

The ideal candidate:

• Has proven experience leading learning programs

• Has a strong foundation in risk management and understands risk frameworks

• Has a solution - oriented mindset that fosters collaboration and alignment

• Consistently delivers practical high-impact solutions

• Demonstrates keen judgment

• Is an excellent communicator particularly written communication

• Is adept at managing stakeholder engagements and building relationships across all levels of the organization and across lines of defense

• Sets direction manages expectations and indirectly leads cross-functional teams

• Consistently demonstrates ownership and motivated to go above and beyond role

• Excellent analytical and critical thinking abilities

Basic Qualifications:

• High School Diploma GED or equivalent certification

• At least 3 years of experience in the Banking Industry or Financial Industry

• At least 3 years of risk management experience

• At least 3 years of experience in Learning and Development

Preferred Qualifications:

• Direct or adjacent product management experience

• 1 years experience facilitating communication between technology or cyber and Learning and/or HR teams

• 2 years of experience in project management (planning executing tracking reporting)

• 6 years of experience in driving multi-year company-wide learning endeavors

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).