Clinical Services Manager CVSL Ambulatory

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Closing Date:

10/23/2025

Type of Position:

Clinical Staff - Medical Services

Job Type:

RegularDay Shift (United States of America)No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical Dental and Vision plans available for qualifying staff and family
• Holiday Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting please contact Human Resources at .

Department:

ICE CVSL Administration IP NC

Departments Website:

Summary of Job Duties:

The Clinical Service Managers (CSM) are responsible for supervising and coordinating daily operations of the designated clinic/unit including patient care and clinic/unit business processes. The clinics include the Cardiology Clinic Valve Clinic Cardiac Surgery Clinic Device Clinic and Outpatient Heart Station. The CSM assists service line leadership in the development and implementation of strategic policies and procedures. Serves as a clinical expert and a team leader for all clinical staff in the ambulatory setting. This role employs an integrated approach to patient outcomes and provides direction and guidance to others regarding best practices. Serves as a resource preceptor and mentor. Demonstrates leadership skills in decision-making and problem-solving. Provides safe therapeutic care in a holistic and systematic way. Incorporates differences into the provision of care. Integrates knowledge skills and experiences to meet the needs of patients and families. Incorporates data and information to improve care and enhance outcomes.

Qualifications:

Minimum Qualifications:

• Valid License as a Registered Nurse by the State of Arkansas

• Graduate of an accredited Nursing Program with a Bachelors in Nursing requiredwith at least5 yearsof experience in nursingand at least 3 of those years ina supervisory capacity.

• Current BLS certification or must successfully obtain certification within the first 30 days of employment

Preferred Qualifications:

• Masters degree in nursing or healthcare

• National Certification

Additional Information:

Responsibilities:

• Provides oversight that ensures processes for hiring onboarding training developing and evaluating providers and staff members within the service line to ensure a highly competent workforce.

• Engages all staff in learning the importance of clinical research which leads to better patient outcomes.

• Engages all staff to participate in clinical research activities pertinent to their job duties.

• Ensures all patient-family centered care principles are fully acclimated throughout the clinical setting including service recovery processes to address complaints and incidents for patients families and visitors.

• Enhances operational effectiveness with improvement projects for the service line using solid data and analytics that directly impact key metrics related to people service growth margin and quality.

• Accountable to outcomes that will include measurable targets for patient quality satisfaction clinical metrics employee satisfaction workforce indicators (turnover vacancy advancement) etc.

• Plans operational and capital expense budgets.

• Reviews the fiscal performance of all cost centers satellite offices diagnostic services and other ancillary services.

• Takes an active role with value analysis and as appropriate services on teams that reduce cost without sacrificing care

• Performs other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

License or Certificate (see special instructions for submission instructions) List of three Professional References (name email business title) ResumeProof of Veteran Status

Special Instructions to Applicants:

Please contact for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening Criminal Background Check Substance Abuse Testing

This position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Hearing Manipulate items with fingers including keyboarding Repetitive Motion Talking

Frequent Physical Activity:

Feeling Grasping Sitting Standing Walking

Occasional Physical Activity:

Kneeling Lifting Pulling Pushing Reaching

Benefits Eligible:

Yes