Service Manager

About the Role:

As a Service Manager youre the superhero of our residents comfort! You lead a fantastic team to keep our building safe and spick-and-span. You ensure everything runs smoothly from handling resident requests to diving into plumbing and electrical wizardry. Youre not just the manager; youre also the hands-on fixer-upper and the captain of landscaping coolness.

On the admin side youre the paperwork guruprocessing reports hiring awesome new team members and keeping the supplies flowing. With your superhero cape on you ensure our residents homes are not just houses but havens of happiness.

interest secure leases and create a wonderful place to call home.

Dream Here: Careers at Dream Live Prosper Communities

At Dream Live Prosper Communities we believe in building not just great communities but also great careers. We are looking for dedicated driven professionals to join our team and help us create thriving communities that enrich lives.

Our team members go above and beyond to provide exceptional service ensuring that our residents love where they live. As a subsidiary of DLP Capital we uphold a culture of excellence growth and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 10 consecutive years.

If youre looking for a career with a mission-driven company that values growth leadership and impact Dream Live Prosper Communities is the place for you.

About this opportunity:

• Location: DREAM Space Coast 2825 S Washington Ave Titusville FL 32780
• Position type: Full-time

What We are looking for in a Service Manager:

• HVAC Certified
• Lease-Up Experience a Must
• Proven experience as an HVAC Service Manager or a similar role.
• Strong knowledge of HVAC systems components and controls.
• Leadership and team management skills with a focus on collaboration.
• Excellent problem-solving and decision-making abilities.
• Familiarity with budgeting and cost control principles.
• Practical communication skills for interactions with team members vendors and residents.
• Relevant certifications and licenses in HVAC systems.
• Familiarity with property management operations is a plus.
• Ability to stand walk and work outdoors throughout the day
• Ability to lift up to 50 lbs
• Willingness to participate in on-call rotation as required
• Valid drivers license with a clean driving record
• Reliable in-state compliant vehicle for daily assignments and on-call duties
• Possession of essential personal tools

What you will do as a Service Manager:

• Wow-ing residents with impeccable service
• Craft cost-saving initiatives and manage budgets effectively.
• Swiftly respond to resident requests within 24 hours.
• Guide the maintenance teams hours focus and on-call schedule.
• Lead by example providing mentorship and coaching.
• Ready vacant apartments for move-ins ensuring top-notch repairs and replacements.
• Multi-skilled: from painting and electrical work to HVAC and pool maintenance.
• Keep grounds pristine promptly address emergencies and identify property hazards.
• Nurture relationships with service providers overseeing vendors and supplies.
• Maintain a well-stocked maintenance shop without unnecessary spending.
• Uphold loss prevention initiatives and manage OpEx maintenance budget.
• Streamline purchasing through Appfolio ensuring cost-effective acquisitions.
• Lead from the front performing technician and groundskeeper duties.
• Efficiently schedule vacancies for 5-day turns.
• Assign service requests to qualified personnel for a 24-hour turnaround.
• Schedule all vacancies for 5-day turns
• Manage security deposit dispositions and attend required meetings.

What Motivates Us:

Making an Impact: At DLP making a difference is at the heart of everything we do whether its for our residents investors or business partners.

Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions.

Growth: Weve been recognized on the Inc. 5000 list as one of Americas fastest-growing private companies for twelve consecutive years.

Who We Are:

What We Do: We finance the building of Thriving Communities.

Our Mission: To lead in funding and building Thriving Communities centered in safe attainable housing transforming the nation.

Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our Big Hairy Audacious Goal (BHAG): To positively impact 10 million lives by funding 5000 Thriving Communities and becoming one of Americas 100 largest private companies.

Our Culture: We work hard towards ambitious goals driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees investors and partners. We follow our Elite Execution System to develop personally and professionally striving to Live Fully in all areas of life.

Core Values:

Driven for Greatness: Pursuing knowledge and growth both personally and professionally.

Living Fully: Achieving optimal health in all life aspects: faith family friends freedom fun fulfillment fitness and finance.

Grit: Demonstrating endurance and commitment to achieve long-term goals.

Community: Elevating the greater good and cultivating thriving relationships.

Authenticity: Being true to ourselves and others fostering growth through open dialogue.

Prepared to Win: Applying discipline and consistent effort to achieve our goals.

Kingdom Impact: Sharing Gods love through our work and service.

Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.

Stewardship: Committing to those who trust us with their capital communities and careers.

Servant Leadership: Leading with high standards and humility empowering growth and accountability.

Benefits and Perks:

PTO health/dental/vision/life insurance 401(k) matching learning/educational incentives Volunteer Time Off well-being programs company events self improvement/productivity tools & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application please contact HR at . Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.