Senior Product Manager
Senior Product Manager
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Job Description
Overview: The primary responsibility of the Senior Product Manager is to oversee the product planning and execution throughout the product lifecycle including: gathering and prioritizing product and customer requirements defining the product vision and working closely with the Business Partner to ensure revenue and customer satisfaction goals are met.
Responsibilities:
Elicit requirements using interviews document analysis requirements workshops surveys site visits business process descriptions use cases scenarios business analysis task and workflow analysis.
Critically evaluate information gathered from multiple sources reconcile conflicts decompose high-level information into details abstract up from low-level information to a general understanding and distinguish user requests from the underlying true needs.
Successfully engage in multiple initiatives simultaneously.
Work independently with Business Partners and Vendors to define concepts.
Drive and challenge business units on their assumptions of how they will successfully execute their plans.
Serves as the conduit between the business community (internal and external partners) and the software development team or vendor through which requirements flow.
Develop requirements specifications according to standard templates using natural language.
Collaborate with developers vendors and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
Be the liaison between the business technology teams and support teams.
Develop and manage specific budget and technology roadmaps for their LOB technology investments including the development and presentation of business cases for their LOB to the capital committee.
Effectively market technology solutions within their business area and promote ITs adoption and implementation of the solution.
Manage risk associated with change impacting their area of responsibility.
Handle customer complaints and address underlying cause (people process and technology).
Run beta and pilot programs with early-stage products and samples.
Be an expert with respect to your product vertical.
Identify and present innovative and creative product solutions.
Display a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products.
Communicate with their Business Partners through regularly scheduled status reports and operational reviews.
Manage business relationship set expectations develop and negotiate service level agreements and drive continual service improvement.
Lead the development approval training and communication of new products/product changes and their associated customer operational system & process impacts to the various internal organizations.
Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required
Minimum Qualifications:
5 years of product management experience
Strong ability to influence cross-functional teams without formal authority
Minimum of five years of Product Management experience in IT with a deep knowledge in a minimum of two of the following technical disciplines: application development operations business process management business analysis business relationship management
Exposure to multiple diverse technical configurations technologies and processing environments
Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.
Strong analytical and product management skills required including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group executives managers and subject matter experts
Excellent interpersonal skills in areas such as teamwork facilitation and negotiation
Excellent analytical and technical skills
Excellent planning and organizational skills
Ability to understand the long-term (big picture) and short-term perspectives of situations
Knowledge of information principles and processes
Basic knowledge of financial models and budgeting
Understanding of the political climate of the enterprise and how to respond to political challenges
21 years of age.
Proof of authorization/eligibility to work in the United States.
Bachelors degree in computer science system analysis or a related study or equivalent experience
Must be able to obtain and maintain a valid Nevada Gaming Control Board registration and any other certification or license as required by law or policy.
Required Experience:
Senior IC
Employment Type
Full Time
