Drive Thru Traffic Control

Work within the leadership teams in pursuit of excellence in FOH & Drive Thru Operations. Specifically this role is an ambassador leader and critical component in ensuring success in the following areas:

Drive Thru Operations

Leadership and People Development of Drive Thru team

Vision and Service Model compliance throughout all areas of oversight.

General Responsibilities:

Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge stewardship excitement and generosity. Incorporate this into training ongoing development communications and everyday culture.

Maintain vision alignment with the Operator and the leadership team

Ensure stewardship systems are taking place throughout the restaurant

Develop leaders in such a way that they are operating as a motivated high performance team that embodies the vision of the business.

Support the Director Front of the House - Drive Thru Operations & Hospitality team during hiring process completing resume screening interviews and reference checks as necessary.

Oversee speed of service and completion of goals.

Create lead and implement systems that will be the standard for Drive Thru innovation and high performance teams throughout the restaurant.

Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.

Skills:

Strategic thinker Goal-oriented Tech-savvy

Great communicator both in handling difficult situations and a diverse team.

Mature dependable and results-oriented

Ability to work in a team environment

Very detailed oriented & keenly observant

Professional marketing or communications experience

Maintains a number of business and professional community contacts

Self-starter creative and flexible

Good business sense achiever

Strong project/time management skills

Proven history of consistently performing at a high level

Unquestionable integrity and represents Chick-fil-A well

Passionate about building relationships with clients

Servant spirit with strong sense of stewardship

Specific Experience:

Required: High School Diploma or equivalent

Required: Strong analytical and problem solving skills

Preferred qualifications:

Logistics Experience

Experience as a leader of 30 Employees

This person must be skilled in time management.

This person must be self-directed and highly organized.

This person must master all knowledge and skills of every position in the Restaurant

Responsibilities

Work within the leadership teams in pursuit of excellence in FOH & Drive Thru Operations

Specifically this role is an ambassador leader and critical component in ensuring success in the following areas:

Drive Through Operations

Leadership and People Development of Drive Thru team

Vision and Service Model compliance throughout all areas of oversight

Develop a restaurant culture of growth minded team members and leaders

A culture of product knowledge stewardship excitement and generosity

Incorporate this into training ongoing development communications and everyday culture

Maintain vision alignment with the Operator and the leadership team

Ensure stewardship systems are taking place throughout the restaurant

Develop leaders in such a way that they are operating as a motivated high performance team that embodies the vision of the business

Support the Director Front of the House - Drive Thru Operations & Hospitality team during hiring process completing resume screening interviews and reference checks as necessary

Oversee speed of service and completion of goals

Create lead and implement systems that will be the standard for Drive Thru innovation and high performance teams throughout the restaurant

Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures